Digital Product Manager

Bupa; Salford; Hybrid; GBP 59,000 - 73,000; Full time

Benefits offered by this job

25 days holiday

10% management bonus

Health insurance

Pension plan

Discounts

Job summary

Bupa is seeking a Digital Product Manager to own the product vision, roadmap and backlog for our healthcare platforms in Salford or London. You will lead product discovery, test assumptions, and align Design and Engineering around outcomes, using data and customer insights to drive decisions.

You’ll collaborate across teams, influence stakeholders, and track journey performance to improve customer experiences.

Qualifications

• Experience managing digital products across discovery and delivery with measurable customer and business impact.
• Proficient with Jira, Azure DevOps, Confluence, Miro or Figma to support discovery and delivery.
• Strong communication and stakeholder-management skills to align priorities.
• Customer-first mindset and curiosity about problems to solve in healthcare.

Responsibilities

• Own the product vision, roadmap and backlog, balancing customer needs with business outcomes.
• Lead product discovery to uncover problems, test assumptions and identify valuable opportunities.
• Bring Design and Engineering together around clear outcomes and understand data flows and dependencies.
• Use data, insight and experimentation to prioritise and make evidence-led decisions.
• Collaborate across product teams to deliver seamless, joined-up experiences.

Skills

Product management

Stakeholder management

Discovery to delivery

Data-informed decisions

Tools

Jira

Azure DevOps

Confluence

Miro

Figma

Job description

Job Description: Digital Product Manager Locations: Bupa Place, Salford Quays M50 3SP or Angel Court, London EC2R 7HJ — flexible hybrid working, with two office days per week Contract: Permanent, full-time (37.5 hours per week) Salary: £58,700–£73,300

What you’ll do

Own the product vision, roadmap, backlog and priorities, balancing customer needs with business outcomes. Lead product discovery to uncover customer problems, test assumptions and identify valuable opportunities. Bring Design and Engineering together around clear outcomes, understanding technical options, data flows and enterprise dependencies. Use customer insight, product data and experimentation to make evidence-led decisions. Build trusted relationships and influence stakeholders at every level. Track product performance and continuously improve customer journeys. Collaborate across product teams to create seamless, joined-up experiences.

What you’ll bring

Experience managing digital products across discovery and delivery, with clear evidence of customer and business impact. Confidence using product and collaboration tools—such as Jira, Azure DevOps, Confluence, Miro or Figma—to support discovery and delivery. Strong communication and stakeholder-management skills, with the ability to create alignment around priorities. A customer-first mindset and genuine curiosity about the problems people need us to solve. A good grasp of engineering terminology, data flows and how enterprise capabilities and dependencies shape product solutions. The ability to use data, insight and experimentation to prioritise and make decisions. Practical experience of product discovery and customer journey mapping. Comfort navigating ambiguity and turning complex challenges into clear, achievable actions. A collaborative, inclusive approach and a desire to build products that improve people’s lives. We know great candidates do not always meet every requirement.

What you’ll gain

You’ll have genuine ownership of meaningful products, supported by experienced product, design and engineering colleagues. You’ll work on healthcare experiences used by millions of customers, with the scope to influence strategy, develop your craft and see the real-world impact of your work.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. You’ll receive benefits including:

• 25 days’ holiday plus bank holidays, increasing with length of service, with the option to buy or sell days.
• A 10% management bonus, based on personal and company performance.
• Bupa health insurance as a benefit in kind.
• An enhanced pension plan and life insurance.
• A range of additional benefits and online discounts.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage everyone to “Be you at Bupa”. We champion diversity and want our people to reflect the communities and customers we serve, so we especially welcome applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview or assessment to every disabled applicant who meets the minimum criteria for the role. We will treat you fairly and provide reasonable adjustments throughout the recruitment process whenever needed. If you need information about this role in an alternative format, please email [e-mail].

Time Type: Full time

Job Area: PR , Marketing & Brand Locations: Angel Court, London, Bupa Place

We employ more than 80,000 people globally who are making this a reality. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.