Senior Digital Business Analyst, B2B eCommerce

Cromwell Group (Holdings) Ltd; Leicester; Hybrid; GBP 55,000 - 70,000; Full time

Job summary

Cromwell Group (Holdings) Ltd in Leicester is seeking a Digital Business Analyst to shape our B2B eCommerce platform. You will translate complex business needs into clear, delivery-ready requirements for our development and QA teams.

Working with Product Owners, developers, QA and stakeholders, you will lead requirement discussions, craft INVEST-compliant user stories with Given/When/Then criteria, and ensure backlog readiness for delivery.

Qualifications

• 5+ years' experience as a Business Analyst within a digital or technology delivery environment.
• Demonstrable experience creating INVEST-compliant user stories and Gherkin-syntax acceptance criteria using Given/When/Then.
• Strong requirements elicitation skills, with experience leading workshops and turning complex information into clear, actionable requirements.
• eCommerce experience and understanding of product catalogues, pricing, checkout, order management and customer accounts.
• Experience working within Agile/Scrum teams, with a good understanding of sprint ceremonies and backlog management.
• Excellent attention to detail and communication skills, with the confidence to challenge assumptions, identify gaps and work effectively with technical and non-technical stakeholders.

Responsibilities

• Lead structured requirement-gathering sessions and workshops with business stakeholders, subject matter experts, designers and QA teams.
• Translate business requirements into clear, INVEST-compliant user stories with detailed Gherkin-syntax acceptance criteria.
• Break down complex requirements into appropriately sized stories, identifying dependencies, edge cases and potential gaps before development begins.
• Maintain high standards of backlog readiness, ensuring requirements are clear, complete and ready for estimation and delivery.
• Work closely with development and QA teams throughout delivery, supporting defect triage, clarification and User Acceptance Testing (UAT).
• Build strong cross-functional relationships and proactively resolve requirements questions, blockers and ambiguity throughout the delivery lifecycle.

Skills

Requirements elicitation

User stories

Agile/Scrum

Stakeholder management

Tools

Gherkin syntax

SQL

API requirements

Job description

Cromwell Group (Holdings) Ltd in Leicester is seeking a Digital Business Analyst to shape our B2B eCommerce platform. You will translate complex business needs into clear, delivery-ready requirements for our development and QA teams.

Working with Product Owners, developers, QA and stakeholders, you will lead requirement discussions, craft INVEST-compliant user stories with Given/When/Then criteria, and ensure backlog readiness for delivery.