Senior Digital BA: Shape User-Centred Solutions

Capgemini; Wales; Híbrido; GBP 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Flexible working arrangements

Disability Confident Employer

Descripción de la vacante

Capgemini in the United Kingdom seeks skilled Business Analysts to shape digital services across private and public sectors. You will work in multidisciplinary teams from discovery to delivery, translating user needs into clear requirements and guiding customer journeys with designers, engineers and product leads.

Hybrid working is standard, with flexibility to balance office, client sites and home. Ideal candidates have experience across AI-enabled platforms, CRM or CMS systems, and full

Formación

• Experience delivering digital and IT solutions across varied technologies such as AI-enabled platforms, CRM or CMS systems.
• Fluent in agile or iterative delivery with artefacts like backlogs, user journeys, user stories, acceptance criteria.
• Ability to understand user and business needs via interviews, workshops, observation, prototyping, and AI-assisted insights.
• Strong analysis and documentation of functional and non-functional requirements.
• Experience applying data modelling for designs, data flows, and process optimisation.
• Excellent communication and facilitation with both technical and non-technical stakeholders.
• For senior roles, mentoring junior BAs and graduates.

Responsabilidades

• Understand needs with senior stakeholders and translate into clear requirements guiding digital solutions.
• Collaborate with designers, architects, developers and testers on journey mapping and delivery approaches.
• Contribute to project planning, estimates, resourcing, and timelines.
• Share insights and reusable assets to improve BA community and mentor juniors.
• Promote inclusive, hybrid-capable working environment within Capgemini.

Conocimientos

Digital solutions

Agile delivery

User research

Stakeholder facilitation

Mentoring juniors

Herramientas

AI tools

CRM

CMS

Descripción del empleo

Capgemini in the United Kingdom seeks skilled Business Analysts to shape digital services across private and public sectors. You will work in multidisciplinary teams from discovery to delivery, translating user needs into clear requirements and guiding customer journeys with designers, engineers and product leads.

Hybrid working is standard, with flexibility to balance office, client sites and home. Ideal candidates have experience across AI-enabled platforms, CRM or CMS systems, and full