Digital business analyst for cloud applications

Capgemini; Greater London; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

Capgemini UK is seeking a skilled Business Analyst to join the Cloud & Custom Applications community and help shape digital services for major UK organisations.

You will work with senior stakeholders to understand needs, translate them into clear requirements, and collaborate with designers, architects, developers and testers to design customer journeys and delivery approaches. Hybrid working and ongoing professional development are offered.

Qualifications

• Experience delivering digital and IT solutions across varied technologies including AI-enabled platforms, CRM or CMS systems, mobile apps, or integrated services.
• Full delivery lifecycle experience in Agile or iterative environments with artefacts like backlogs, user journeys, user stories, and acceptance criteria.
• Ability to analyse and document functional and non‑functional requirements while engaging stakeholders.

Responsibilities

• Work with senior stakeholders and business users to understand needs and translate them into clear requirements.
• Represent the voice of the user to keep teams aligned and decisions aligned with the overall vision.
• Collaborate with designers, architects, developers and testers to shape journeys, designs and delivery approaches.
• Contribute to estimates, resourcing discussions, and delivery timelines.
• Mentor junior Business Analysts and graduates in senior roles.

Skills

Stakeholder engagement

Requirements gathering

Agile delivery

User journey mapping

Communication

Job description

Описание:

As part of Capgemini's Cloud & Custom Applications business area, you'll join a high-performing Business Analysis community that plays a central role in shaping digital services for some of the UK's largest private and public sector organisations. Our teams work at the heart of transformation programmes - helping clients modernise their technology, redesign user experiences, and build solutions that make a real difference.

Задачи:

Work closely with senior stakeholders and business users to understand their needs and translate them into clear, well-defined requirements that guide digital solutions. Represent the voice of the user throughout delivery, helping keep teams aligned and ensuring decisions support the overall vision. Collaborate with designers, architects, developers, and testers to shape customer journeys, solution designs, and delivery approaches. Support project planning by contributing to estimates, resourcing discussions, and delivery timelines. Continuously improve how we work by sharing insights, reusable assets, and good practice across the business analysis community - for senior roles: mentor and support junior colleagues, helping them grow their skills and confidence.

Требования:

Experience delivering digital and IT solutions across varied technologies - for example AI-enabled platforms, CRM or CMS systems, mobile applications, or integrated online services. Practical experience working through the full delivery lifecycle in Agile or iterative environments, creating high-quality artefacts such as backlogs, user journeys, user stories, and acceptance criteria. Confident using a range of techniques to understand user and business needs - from interviews and workshops to observation, prototyping, and using AI tools to support analysis and insight generation. Strong ability to analyse and document functional and non-functional requirements, ensuring solutions meet user expectations, performance needs, and operational constraints. Experience applying systems analysis and data-modelling approaches to support solution design, data flows, and process optimisation, particularly in complex or integrated environments. Excellent communication and facilitation skills, with the ability to engage technical and non-technical stakeholders at all levels. For senior roles, mentor and coach junior Business Analysts and graduates, supporting their development and strengthening the wider BA community. To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Условия:

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements

As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role.

You will be joining one of the World's Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years.