Senior DevOps Engineer - Sovereign Cloud

SAP IT Business Systeme; London Borough of Hounslow; On-site; GBP 70,000 - 110,000; Full time

Job summary

SAP seeks a cloud operations engineer to own cloud service operations across globally distributed teams, ensuring security, performance and reliability. You will monitor and operate cloud services, coordinate incident response, and implement improvements across environments.

Responsibilities include deployment automation, governance policies, cross-team collaboration, and after-hours support when required. Degree not required; strong hands-on AWS background preferred.

Qualifications

• Proven expertise independently operating and scaling cloud-based platforms, with deep hands-on experience applying DevOps best practices end to end in production environments.
• Deep hands-on knowledge of cloud infrastructure, including AWS services such as EC2, S3, RDS, Route 53, CloudWatch, DynamoDB, IAM, ACM, KMS, and VPC.
• Strong expertise in infrastructure automation, CI/CD pipeline design, scripting, and programming, with solid command of GIT, Linux, and SUSE.
• Proven ability to lead incident management, root cause analysis, and implement continuous service improvements in complex, high-availability environments.
• Experience in systems administration, database administration, and landscape maintenance across globally distributed cloud environments.
• Solid understanding of networking, virtualization, internet protocols, observability tooling, and security fundamentals for SaaS multitenant applications.
• Degree not required for this role.

Responsibilities

• You will take end-to-end ownership of cloud service operations across a globally distributed team, ensuring the highest standards of security, performance, and reliability.
• Provision, monitor, and operate cloud services, maintaining system health, availability, and scalability in a distributed environment.
• Analyse and resolve operational issues, lead incident response, and conduct root cause analysis to embed learnings into continuous service improvements.
• Design, build, and automate processes for deployment, testing, scalability, and observability of services.
• Develop and maintain policies and standards for computing resource allocation and cloud governance.
• Collaborate with product development teams to design and enhance services, and cross-train with global team members.
• Support on-call rotation, including flexibility for scheduled maintenance and after-hours work when needed.

Skills

Cloud infra AWS

CI/CD pipelines

Scripting & programming

GIT & Linux

Incident management

Networking/observability

Tools

Git

Linux

SUSE

Job description

• Full-time

Job Description

What you\'ll bring

You have proven expertise independently operating and scaling cloud-based platforms, with deep hands-on experience applying DevOps best practices end to end in production environments.

• Deep hands-on knowledge of cloud infrastructure, including AWS services such as EC2, S3, RDS, Route 53, CloudWatch, DynamoDB, IAM, ACM, KMS, and VPC.
• Strong expertise in infrastructure automation, CI/CD pipeline design, scripting, and programming, with solid command of GIT, Linux, and SUSE.
• Proven ability to lead incident management, root cause analysis, and implement continuous service improvements in complex, high-availability environments.
• Experience in systems administration, database administration, and landscape maintenance across globally distributed cloud environments.
• Solid understanding of networking, virtualization, internet protocols, observability tooling, and security fundamentals for SaaS multitenant applications.
• Degree not required for this role.

We also look for people who build trust naturally, communicate with clarity, keep the customer at the centre of what they do, and bring emotional intelligence and genuine problem-solving ability to the challenges they face.

What you\'ll build

You will take end-to-end ownership of cloud service operations across a globally distributed team, ensuring the highest standards of security, performance, and reliability.

• Provision, monitor, and operate cloud services, maintaining system health, availability, and scalability in a distributed environment.
• Analyse and resolve operational issues, lead incident response, and conduct root cause analysis to embed learnings into continuous service improvements.
• Design, build, and automate processes for deployment, testing, scalability, and observability of services.
• Develop and maintain policies and standards for computing resource allocation and cloud governance.
• Collaborate with product development teams to design and enhance services, and cross-train with global team members.
• Support on-call rotation, including flexibility for scheduled maintenance and after-hours work when needed.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: [e-mail].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
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Please note that any violation of these guidelines may result in disqualification from the hiring process.

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