Senior Desktop IT Support Engineer - London Desk, M365

Centre People Appointments; Greater London; On-site; GBP 21,000 - 30,000; Part time

Job summary

Centre People Appointments is currently recruiting an IT Support in London to assist IT operations. The role focuses on user PC desktop support, troubleshooting across networking, IT security, Microsoft 365, Entra ID, Intune, and device management.

The ideal candidate has 8+ years in desktop helpdesk, strong analytical and organisational skills, and proven experience in global/corporate environments. This office-based role runs 9:00–17:00, Monday to Friday, ASAP start.

Qualifications

• 8+ years' experience in Desktop Helpdesk and support.
• Strong knowledge of networking concepts and systematic troubleshooting.
• Understanding of basic IT security principles.
• Experience in PC and mobile device management.
• Experience in global and corporate environment.
• Excellent analytical, organisational, and problem-solving skills.
• Responsible, accurate, proactive, and a strong team player.

Responsibilities

• Provide user PC support and troubleshoot user-related IT issues
• Apply fundamental networking concepts to identify and troubleshoot network issues systematically
• Support IT security activities and understand the security implications of user and system actions
• Provide support across Microsoft 365, Entra ID, and Intune beyond routine user and licence administration
• Support PC and mobile device management
• Analyse and resolve technical issues effectively, escalating where required
• Work collaboratively with team members and manage tasks accurately and efficiently

Skills

Desktop Helpdesk

Networking concepts

IT security principles

PC & mobile device management

Global/corporate environment

Analytical skills

Team player

Tools

Microsoft 365

Entra ID

Intune

Job description

Centre People Appointments is currently recruiting an IT Support in London to assist IT operations. The role focuses on user PC desktop support, troubleshooting across networking, IT security, Microsoft 365, Entra ID, Intune, and device management.

The ideal candidate has 8+ years in desktop helpdesk, strong analytical and organisational skills, and proven experience in global/corporate environments. This office-based role runs 9:00–17:00, Monday to Friday, ASAP start.