Senior Designer - Design Systems

JPMorganChase; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

JPMorgan Chase's International Consumer Bank is seeking a Senior Designer - Design Systems to help build the bank of the future from scratch. You will join a flat-structure, agile team in London with a growing presence in Berlin, and have the opportunity to make a real impact.

You will drive design system excellence across our banking app and other touchpoints, collaborate with product design, researchers, technologists and business experts, and lead token management and accessibility practices

Qualifications

• Proven hands-on design and design system experience in product/service environments.
• Strong portfolio showing user-centered solutions translating to system designs.
• Ability to deliver impactful products with a solution-oriented approach.
• Knowledge of modern design tools, systems, and prototyping software.
• Experience with system design across digital touchpoints, including mobile platforms.

Responsibilities

• Drive design system excellence and ensure consistency across banking app and touchpoints.
• Collaborate with product design, researchers, designers, technologists, and business experts to create user-centered products.
• Support broader business strategy and deliver design outcomes on time.
• Use data/insights to evolve the design system and tokens.
• Lead cross-discipline collaboration to resolve design system issues and deliver business outcomes.
• Manage stakeholders and coordinate with disciplines to scale design systems.
• Maintain and scale design system and tokens across platforms.
• Possess practical knowledge of accessibility practices (WCAG 2.2) and inclusive design.
• Explore new methods to improve workflows and output quality.

Skills

Design systems

Hands-on design

User-centered design

Cross-functional collaboration

Education

Bachelor's degree in Design

Tools

Figma

Design tokens

Job description

Job Description
We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US, we've established ourselves in the UK and recently launched in Germany - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact.

Job Description
We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US, we've established ourselves in the UK and recently launched in Germany - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact.

As a Senior Designer - Design Systems at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organisation. We are looking for solution-oriented customer-focused individuals, used to working in an agile environment who want to be a part of building something new from the ground up within a diverse and inclusive team. Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will impact us as a company, as well as our customers around the world. This role sits within the Product Design Team, which itself is part of the Design & Customer Experience Team primarily based in London with a growing contingence in Berlin. As a Senior Designer - Design Systems within International Consumer Banking, you will be at the heart of this venture, focused on getting smart ideas into the hands of our customers.

Job Responsibilities

• Drive design system excellence and uphold quality and consistency in design deliverables for our banking app and other customer touch points
• Collaborate within multi-disciplinary teams- including product design, researchers, designers, technologists, and business experts to support the creation of customer-focused products and services
• Demonstrates an ability to support the broader business strategy, and deliver design system outcomes and outputs efficiently and on time to achieve success
• Uses insights and data to maintain and evolve our design system
• Champions and leads cross-discipline collaboration and actively engages to resolve complex design system and experience issues and deliver business outcomes
• Manage stakeholders, collaborate with disciplines to deliver design system excellence
• Helps to maintain, improve and scale our design system
• In-depth and practical experience setting up and maintaining tokens
• Practical knowledge of accessibility practices and standards (e.g. WCAG 2.2)
• Explores and embraces new or diverse methods and technologies to improve ways of working and the quality of the output

Required Qualifications, Capabilities And Skills

• Proven experience in hands-on design and design system roles, demonstrating high levels of craft and problem-solving in product/service environments
• Strong portfolio showcasing user-centered solutions to business and customer challenges Demonstrates how to translate experiences into systems
• Solution-oriented and experienced in delivering products with impact.
• Practical understanding of current and emerging tools, practices and technologies relevant to design systems
• Experience of system design across digital touchpoints, including native iOS and Android platforms.
• Proficiency in customer centric practices: usability testing, iterative design, and early-stage UX research methods
• Expert knowledge of modern design systems, prototyping software, and design tools

Preferred Qualifications, Capabilities And Skills

• Bachelor's degree in Design, HCI, or related field, or equivalent professional experience
• Design system experience in Financial Services / Fintech
• Proficiency in usability testing, iterative design, and early-stage UX research methods

#ICBEngineering #ICBCareers

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.