Senior Delivery Lead - Web & API

Virgin Active; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Virgin Active membership

Private pension

Health & dental insurance

Salary finance

Counselling support

Job summary

Virgin Active is seeking a Web Engineer to join our Digital & Technology Transformation Team in London. You will bridge product and engineering, turning ideas into clear requirements and driving delivery across mobile apps, internal platforms and third-party services.

The role focuses on refining product requirements into actionable user stories and acceptance criteria, mapping data flows, and coordinating with Product, Architecture and Data teams to ensure ready-for-development specifications.

Qualifications

• Experience as a Technical/Systems/Business Analyst or Product Owner in an agile team.
• Ability to translate product requirements into detailed stories and acceptance criteria.
• Strong knowledge of systems, APIs, integrations and data flows.
• Proficient with JSON and REST APIs; familiarity with Postman.
• Proficient in SQL for data investigation and validation.
• Experience mapping business processes and downstream impacts.
• Collaborative, with ability to challenge and influence stakeholders.
• Experience with Jira and Confluence.
• Experience in memberships/health/fitness platforms is a plus.

Responsibilities

• Translate product requirements into user stories, acceptance criteria, business rules and process flows.
• Own backlog detail and lead refinement sessions with Product and Engineering.
• Map customer journeys, business processes, systems, APIs and data flows.
• Identify technical impacts, dependencies, gaps and risks before development begins.
• Define data requirements, ownership, transformations and quality expectations.
• Support Product with analysis to inform priorities and technical decisions.
• Maintain clear and reusable requirements, mappings and decision records.
• Ensure test scenarios reflect agreed requirements and business rules.
• Investigate defects and production issues across applications, APIs and connected systems.
• Connect local and regional requirements with our central Product and Engineering teams.

Skills

Tech Business Analyst

Systems Analyst

Product Owner

Agile team

User stories

Acceptance criteria

REST APIs

Postman

JSON

SQL

Jira

Confluence

Data flows

Backlog refinement

Collaboration

Detail oriented

Tools

Postman

Jira

Confluence

Job description

Virgin Active is seeking a Web Engineer to join our Digital & Technology Transformation Team in London. You will bridge product and engineering, turning ideas into clear requirements and driving delivery across mobile apps, internal platforms and third-party services.

The role focuses on refining product requirements into actionable user stories and acceptance criteria, mapping data flows, and coordinating with Product, Architecture and Data teams to ensure ready-for-development specifications.