Senior Dealer

Grosvenor Casinos; Luton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Induction program

Team incentives

Career progression opportunities

Job summary

Grosvenor Casinos in the UK is seeking a Senior Dealer to lead live table games and support new players on the gaming floor.

You'll bring proven dealer experience, a current PFL license, and a calm, professional approach under pressure while delivering exceptional customer service in a fast-paced, 24/7 environment. Flexibility for nights and weekends is required.

Qualifications

• Proven experience as a casino dealer, ideally in a senior or supervisory capacity.
• Hold a current PFL (Personal Functional Licence).
• Strong knowledge of live table games and payouts.
• Excellent communication and customer service skills.
• Ability to stay calm under pressure and maintain a professional approach.

Responsibilities

• Lead live table games and support new players on the gaming floor.
• Work with the wider team to ensure smooth and professional operations.
• Adapt to a fast-paced, 24/7 casino environment, including night shifts and weekends.

Skills

Casino dealer experience

Senior/supervisory

PFL license

Live table games knowledge

Customer service

Calm under pressure

Job description

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong.

For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And above all, they come for the that exhilarating feeling where anything can happen.

Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re looking for a Senior Dealer with strong casino experience, a calm approach under pressure, and a passion for delivering exceptional service.

You’ll lead live table games, support new players, and work closely with the wider team to ensure smooth and professional operations on the gaming floor.

You’ll be part of a dynamic team that thrives in a fast-paced, high-stakes environment where attention to detail and customer service are everything.

Skills & Experience Needed

• Proven experience as a casino dealer, ideally in a senior or supervisory capacity.
• Hold a current PFL (Personal Functional Licence).
• Strong knowledge of live table games and payouts.
• Excellent communication and customer service skills.
• Ability to stay calm under pressure and maintain a professional approach.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

Why Join Us?

• Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
• A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
• Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
• High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
• Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.

We’re for Everyone

If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you.

At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.

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