Senior Dealer

Rank Group; Cardiff; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Rewards program

Induction & training

Career progression

Team environment

Job summary

Grosvenor Cardiff is seeking a Senior Dealer with strong casino experience to lead live table games and support players on a busy gaming floor.

You’ll work within a 24/7 casino environment, requiring flexibility for night shifts and weekends, and you must be 18+ with the legal right to work in the UK. A PFL licence and excellent customer service are essential.

Qualifications

• Proven experience as a casino dealer, ideally in a senior or supervisory capacity.
• Hold a current PFL (Personal Functional Licence).
• Strong knowledge of live table games and payouts.
• Excellent communication and customer service skills.

Responsibilities

• Lead live table games and oversee gaming floor operations.
• Support new players with guidance and onboarding.
• Collaborate with the wider team to ensure smooth, professional operations.
• Maintain high standards of service in a fast-paced, 24/7 environment.

Skills

Casino dealer experience

Leadership

Handling pressure

Customer service

Job description

Grosvenor Cardiff, The Red Dragon Centre - Atlantic Wharf, Cardiff, Vale of Glamorgan, The, United Kingdom

Job Description

Posted Monday 17 August 2026 at 00:00

At Grosvenor Casinos, wedon’tjust offer a place to work - we offer a place to belong.

For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos arevibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And above all, they come for the that exhilarating feeling where anything can happen.

Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re looking for a Senior Dealer with strong casino experience, a calm approach under pressure, and a passion for delivering exceptional service.

You’ll lead live table games, support new players, and work closely with the wider team to ensure smooth and professional operations on the gaming floor.

You’ll be part of a dynamic team that thrives in a fast-paced, high-stakes environment where attention to detail and customer service are everything.

Skills & Experience Needed:

• Proven experience as a casino dealer, ideally in a senior or supervisory capacity.
• Hold a current PFL (Personal Functional Licence).
• Strong knowledge of live table games and payouts.
• Excellent communication and customer service skills.
• Ability to stay calm under pressure and maintain a professional approach.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

Why Join Us?

As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.

• Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
• A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
• Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
• High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
• Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.

Ifyou'relooking for a role with energy and variety and want to be part of a team that values passion,performanceand care -we’dlove to hear from you.

At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.

Grosvenor Cardiff, The Red Dragon Centre - Atlantic Wharf, Cardiff, Vale of Glamorgan, The, United Kingdom