Senior Data Protection Solutions Engineer (Hybrid/Remote)

N-able Technologies Ltd.; City of Edinburgh; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Generous PTO and observed holidays

2 Paid Volunteer Days per year

Employee Stock Purchase Program

Fund-raising opportunities as part of

N-ablite Learning – custom learning

The Way We Work – hybrid working model

Job summary

N-able is seeking a Cove Data Protection Solutions Engineer to act as a trusted technical advisor, helping MSPs and customers maximize Cove Data Protection value. You will partner with Customer Success, Product Management, Engineering, and Sales to improve backup reliability and drive long-term customer success.

The role is hybrid with 3 days in the Edinburgh office, with UK remote applications welcome. You will deliver workshops, support renewals, and work across servers, MS 365, and cloud

Qualifications

• 3+ years in Solutions Engineering, Backup Engineering, Technical Consulting, Professional Services, or equivalent data protection roles.
• Experience with backup and recovery platforms, disaster recovery, cloud backup, or BCDR solutions.
• Knowledge of servers, virtualization, Microsoft 365, cloud storage, networking, or endpoint environments.

Responsibilities

• Act as the primary technical advisor for customers using N-able Cove Data Protection.
• Drive adoption and optimization of Cove backup, recovery, DR, and data protection capabilities.
• Conduct backup architecture and data protection reviews with best-practice recommendations.
• Guide customers on backup policy design, retention strategies, recovery testing, and operational maturity.
• Support deployments across servers, workstations, MS 365, and cloud-first backup environments.
• Troubleshoot backup failures, restore issues, and performance concerns with Support and Engineering.
• Deliver technical workshops, enablement sessions, and data protection reviews.
• Support renewals, expansions, and retention initiatives with Customer Success and Account Management.
• Provide customer feedback to Product and Engineering to influence Cove platform enhancements.

Skills

Solutions Engineering

Backup Engineering

Technical Consulting

Professional Services

Customer-facing skills

Tools

N-able Cove

Veeam

Acronis

Datto

Replibit

StorageCraft

Job description

N-able is seeking a Cove Data Protection Solutions Engineer to act as a trusted technical advisor, helping MSPs and customers maximize Cove Data Protection value. You will partner with Customer Success, Product Management, Engineering, and Sales to improve backup reliability and drive long-term customer success.

The role is hybrid with 3 days in the Edinburgh office, with UK remote applications welcome. You will deliver workshops, support renewals, and work across servers, MS 365, and cloud