Senior Data Analyst

Harnham - Data & Analytics Recruitment; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

Career development

Learning opportunities

Job summary

Harnham - Data & Analytics Recruitment is seeking a Senior Data Analyst in Greater London to partner with product, marketing and growth teams, turning large datasets into actionable insights that drive retention, engagement and commercial performance. You'll analyse customer journeys and funnels, build KPI dashboards, and develop LTV and churn analyses.

This hybrid role offers exposure to innovative analytics projects and opportunities for professional growth within a collaborative, data-driven

Qualifications

• Strong experience in digital, customer, or product analytics.
• Advanced SQL skills.
• Experience with cohort analysis and experimentation.
• Familiarity with web or app analytics tools (GA, Mixpanel) preferred.

Responsibilities

• Analyse customer journeys and user behaviour to drive improvements.
• Build KPI dashboards and reporting.
• Deliver customer, product, and subscription analytics.
• Develop LTV and churn analysis to support strategy.
• Partner with Product, Marketing, and Growth on measurement frameworks.
• Present insights to stakeholders.

Skills

Digital analytics

SQL

Cohort analysis

Experimentation

Data visualization

Stakeholder communication

Cross-functional collaboration

Tools

Data visualization tools

Job description

This Senior Data Analyst role is suited to someone with a background in digital, customer, or product analytics who enjoys working with large datasets and influencing business decisions through data. You'll partner with product, marketing, and growth teams to improve customer retention, engagement, and commercial performance.

The Company

They are a digital-first business with a strong focus on customer growth and product development. Data is central to decision-making across the organisation, with analysts working closely alongside product, marketing, and commercial stakeholders. The business offers the opportunity to work across customer lifecycle, subscription, and behavioural analytics in a collaborative environment.

The Role

• Analyse customer journeys, digital funnels, and user behaviour.
• Identify opportunities to improve conversion, engagement, and retention.
• Build and maintain KPI dashboards and reporting.
• Deliver customer, product, and subscription analytics.
• Develop LTV and churn analysis to support business strategy.
• Partner with Product, Marketing, and Growth teams on experimentation and measurement frameworks.
• Use SQL to query, manipulate, and analyse large datasets.
• Present insights and recommendations to stakeholders across the business.

Your Skills & Experience

• Strong experience in digital analytics, customer analytics, or product analytics and advanced SQL skills.
• Experience working with customer lifecycle, retention, and behavioural data.
• Knowledge of cohort analysis, experimentation, and statistical testing.
• Experience with data visualisation tools.
• Ability to communicate analytical findings to a range of stakeholders.
• Experience working with cross-functional teams.
• Exposure to web or app analytics tools such as Google Analytics or Mixpanel is beneficial.

What They Offer

• Competitive salary and benefits package.
• Hybrid working.
• Opportunity to work on customer and product analytics projects with direct business impact.
• Ongoing learning and development opportunities.
• Clear scope to develop within a growing analytics function.