Senior Customer Success Manager (AdTech) - London/hybrid

round8 Search and Recruitment; Greater London; Hybrid; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Bonus

Job summary

round8 Search and Recruitment in London seeks a Customer Success Manager to support an exciting AdTech business using AI. The role is hybrid (London) with 3 days in the office and offers £60,000 plus bonus, with EMEA exposure and direct collaboration with the UK MD.

You will manage client relationships across EMEA, oversee campaign performance, lead onboarding, and provide strategic/technical guidance, while identifying opportunities to grow existing accounts and working with product and

Qualifications

• 3+ years' experience in programmatic advertising or AdTech.
• Hands-on programmatic knowledge and platform experience.
• Proven client-facing account management skills.
• Commercially minded, proactive and autonomous.

Responsibilities

• Manage and grow client relationships across EMEA.
• Oversee campaign performance and optimisation.
• Lead onboarding and provide strategic, technical guidance.
• Identify opportunities to grow existing accounts.
• Collaborate with product and technical teams.

Skills

Programmatic advertising

Client relationship management

Campaign optimization

Autonomous working

Job description

Customer Success Manager | Programmatic AdTech

London (Hybrid, 3 days) | £60,000 + Bonus

We're working with an exciting, fast-growing AdTech business using AI to transform programmatic advertising.

They're looking for a Customer Success Manager to join their EMEA team, working directly with the UK MD and supporting leading brands and agencies across Europe.

The Role

• Manage and grow client relationships across EMEA.
• Oversee campaign performance and optimisation.
• Lead onboarding and provide strategic, technical guidance.
• Identify opportunities to grow existing accounts.
• Collaborate with product and technical teams.

About You

• 3+ years' experience in programmatic advertising or AdTech.
• Strong hands-on programmatic knowledge and platform experience.
• Proven client-facing account management skills.
• Commercially minded, proactive and comfortable working autonomously.
• French or German language skills advantageous.

Why Join?

An opportunity to work with innovative AI technology, gain international exposure and make a genuine impact within a growing business.

£50-60k + Bonus | London Hybrid | EMEA Exposure