Senior CRM & AI Programme Lead

ISR RECRUITMENT LIMITED; Greater London; Hybride; GBP 96 000 - 100 000; Plein temps

Résumé du poste

ISR Recruitment is partnering with a global pharmaceutical organisation to appoint a Business Programme & Product Manager for the ex-US rollout of Next Gen CRM and AI-enabled capabilities for Field teams. The role is hybrid, based in West London with remote work, and offers a daily rate of £520-£540 on a 12-month contract Inside IR35 via umbrella.

You will work across Business, Product, Programme, Commercial, Medical, IT, affiliates and external partners to turn strategy into execution and

Qualifications

• Experience leading business programmes and product management in pharma or Life Sciences.
• Strong stakeholder management across commercial, medical and IT teams.
• Experience with CRM or customer-engagement platforms (Salesforce/Veeva) and global rollout programmes.

Responsabilités

• Drive business-side execution across Next Gen CRM and AI for Field portfolio.
• Translate strategy into clear actions, deliverables and business outcomes.
• Identify risks, gaps and dependencies; escalate and drive resolution.
• Coordinate across CRM, AI, Change, Commercial, Medical, IT, affiliates and external partners.
• Support product management and roadmap activities, including prioritisation and decision-making.
• Ensure affiliate requirements are reflected in programme planning.
• Develop high-quality materials for senior leadership and governance forums.
• Own programme reporting and governance, providing progress visibility.

Connaissances

Business Programme Management

Product Management

Commercial Operations

Business Transformation

Stakeholder management

Ambiguity navigation

Outils

Salesforce

Veeva

Description du poste

ISR Recruitment is partnering with a global pharmaceutical organisation to appoint a Business Programme & Product Manager for the ex-US rollout of Next Gen CRM and AI-enabled capabilities for Field teams. The role is hybrid, based in West London with remote work, and offers a daily rate of £520-£540 on a 12-month contract Inside IR35 via umbrella.

You will work across Business, Product, Programme, Commercial, Medical, IT, affiliates and external partners to turn strategy into execution and