Product & Account Lead

Deerfoot IT Resources Limited; Oxford; On-site; GBP 109,000 - 127,000; Full time

Job summary

Deerfoot IT Resources Limited in Oxfordshire offers a hybrid Product and Account Lead contract. You will own a key client account, shape the product direction, lead the delivery team, and manage commercial outcomes on a 6–12 month programme.

This role involves acting as the main client contact, setting priorities, and delivering a clear product roadmap with scope, milestones and risks well managed. 2 days in office weekly, ASAP start, outside IR35.

Qualifications

• 5+ years managing AI projects with multiple stakeholders.
• Ownership of client relationships including commercial responsibility.
• Background in biotech, pharma or life sciences.
• Credibility with engineers on AI and data technologies without coding.
• Strong control of scope, requirements and budget; ability to build process from scratch.
• Desirable: account growth, shipped AI products, experience with regulated data, presenting to senior stakeholders.

Responsibilities

• Acting as the main client contact from day-to-day users to senior stakeholders.
• Setting priorities with the client and keeping scope and commitments realistic.
• Leading the delivery team and sequencing the work.
• Translating client feedback into a clear product roadmap.
• Owning plans, milestones, risks and change control, including third-party suppliers.
• Growing the account into new teams and use cases and tracking adoption and revenue.
• Reporting on account health to the client and to leadership.

Skills

AI project management

Client relationship ownership

Life sciences background

Engage with engineers on AI/data

Scope and budget control

Account growth experience

Job description

Product and Account Lead

Oxfordshire (Hybrid - 2 days a week in the office) £590 - £690 per day DOE 6 - 12 Month Contract - Outside IR35 - ASAP Start

Can you own a client relationship, shape the product and grow the account?

This Product and Account Lead contract is with a growing UK technology company expanding into life sciences. You'll take full ownership of a key client account: the relationship, the product direction, the delivery team and the commercial results.

It's a hybrid contract in Oxfordshire, with 2 days a week in the office, for 6 to 12 months, outside IR35, with an ASAP start. You'll have the freedom to set up the way the account is run.

What You'll Be Doing

• Acting as the main contact for the client, from day-to-day users to senior stakeholders
• Setting priorities with the client and keeping scope and commitments realistic
• Leading the delivery team and sequencing the work
• Turning client feedback into a clear product roadmap
• Owning plans, milestones, risks and change control, including third-party suppliers
• Growing the account into new teams and use cases, and tracking adoption and revenue
• Reporting on account health to the client and to leadership

What You'll Bring

• 5+ years managing AI projects with multiple stakeholders and live releases
• Proven ownership of a client relationship, including commercial responsibility
• A background in biotech, pharma or life sciences
• Credibility with engineers on modern AI and data technologies, without needing to code
• Strong control of scope, requirements and budget, and comfort building process from scratch
• Desirable: account growth through expansion or renewal, a portfolio of shipped AI products, experience with scientific or regulated data, presenting to senior stakeholders, business development experience

This role may suit candidates who have held roles including: Senior Product Manager, Technical Account Manager, Client Delivery Lead, Programme Manager, Customer Success Lead, AI Product Manager