Senior Credit Controller - Client Risk & Collections

Aimee Willow Connex; Essex; On-site; GBP 23,000 - 32,000; Full time

Job summary

Aimee Willow Connex in Chelmsford is seeking a dedicated Credit Controller to join our Operations team. You will manage a portfolio of client accounts, drive proactive collections, and maintain strong client relationships to protect income and reputation.

Key responsibilities include delivering timely collections, verifying client ledgers, recording debtor details, and supporting the client management teams to resolve disputes quickly.

Qualifications

• Experience in credit control processes and collections.
• Ability to verify client ledgers and maintain debtor contact details.
• Strong communication and relationship management skills.

Responsibilities

• Deliver proactive collections and maintain excellent service to clients.
• Ensure collections are made within agreed timescales.
• Maintain up-to-date debtor records and notes in the system.
• Obtain remittance advice and allocation details for receipts.
• Identify and help resolve disputes with clients and management.

Skills

Credit control

Client management

Risk management

Debt collection

Job description

Aimee Willow Connex in Chelmsford is seeking a dedicated Credit Controller to join our Operations team. You will manage a portfolio of client accounts, drive proactive collections, and maintain strong client relationships to protect income and reputation.

Key responsibilities include delivering timely collections, verifying client ledgers, recording debtor details, and supporting the client management teams to resolve disputes quickly.