Strategic Credit Controller - Revenue & Risk

Aimeewillow; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Aimeewillow in Greater London is seeking a Credit Controller to join the Operations Department and help manage a portfolio of clients while protecting income.

You will deliver proactive collections, maintain client relationships, verify ledgers, and ensure timely communications with customers and internal teams.

This role offers the opportunity to contribute to risk management and improvements in the credit control process while delivering excellent service.

Responsibilities

• To deliver and maintain proactive and effective collections processes, whilst delivering excellent service to the Clients.
• To ensure collection and follow up calls are made within agreed timescales.
• To ensure adequate levels of verification are maintained on the Clients Ledgers at all times.
• To record and maintain up to date debtor contact details
• To record and maintain debtor diary and collection notes on the operating system.
• To assist the data processing team by obtaining remittance advices and allocation details for expected debtor receipts.
• To identify any sales ledger queries and work closely with the Client Management teams to ensure that Clients resolve disputes quickly and are aware of any difficult recovery situations that may require legal action.
• Maintaining first class Client relationships, ensuring that excellent levels of service are delivered so that Client satisfaction levels remain high.
• To make recommendations on how the Credit Control function can be improved/enhanced.

Job description

Aimeewillow in Greater London is seeking a Credit Controller to join the Operations Department and help manage a portfolio of clients while protecting income.

You will deliver proactive collections, maintain client relationships, verify ledgers, and ensure timely communications with customers and internal teams.

This role offers the opportunity to contribute to risk management and improvements in the credit control process while delivering excellent service.