Senior Credit Controller — Cash Flow & Collections Lead

Biocair; Pampisford; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Pension

Private Medical Insurance

25 days holiday

Cycle to Work

Specsavers Vouchers

Employee Assistance Programme

Job summary

Biocair is seeking a credit controller to join a highly collaborative Accounts Receivable team. You will manage key customer accounts, drive cash collection, resolve payment queries, and monitor credit risk while supporting process improvements.

The role is hybrid with a Cambridge office-based schedule and standard 40-hour weeks. You will work with internal teams and customers to reduce aged debt, allocate payments accurately, and contribute to improving cash flow and controls across the

Qualifications

• Proven experience in Credit Control or Accounts Receivable within a multinational or fast-paced environment.
• Strong analytical and problem-solving abilities to identify root causes and drive resolution.
• Excellent stakeholder management and relationship-building skills across levels.
• Advanced Excel skills including PivotTables and XLOOKUP.
• Experience with ERP/accounting systems, ideally Sage.
• Strong communication and negotiation skills in challenging conversations.

Responsibilities

• Proactively manage cash collection to hit targets and reduce overdue debt.
• Ensure accurate allocation of cash, credits, and account transactions with up-to-date records.
• Investigate payment queries and disputes with customers and internal teams.
• Monitor credit risk, use dunning procedures and escalate when needed.
• Support debt recovery and audits in line with policies and controls.
• Drive process improvements, data quality and automation to boost efficiency.

Skills

Credit control / AR

Analytical skills

Stakeholder management

Communication & negotiation

Organised & results-driven

Tools

Microsoft Excel

Sage ERP

Job description

Biocair is seeking a credit controller to join a highly collaborative Accounts Receivable team. You will manage key customer accounts, drive cash collection, resolve payment queries, and monitor credit risk while supporting process improvements.

The role is hybrid with a Cambridge office-based schedule and standard 40-hour weeks. You will work with internal teams and customers to reduce aged debt, allocate payments accurately, and contribute to improving cash flow and controls across the