Senior Credit Controller

MarcDaniels; Slough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading multi-sited company is seeking a Senior Credit Controller to manage accounts and oversee debt collection from their head office near Slough. The role requires at least 2 years of experience in credit control and proficiency in Microsoft Office, particularly Excel. Successful candidates will manage customer queries, ensure timely statements, and recommend credit limit actions. This opportunity offers a dynamic work environment with onsite parking.

Qualifications

• Minimum of 2 years experience in a credit control role.
• Hands on experience in a phone based high volume debt collection role.

Responsibilities

• Responsible for managing 300-350 customer accounts.
• Conduct periodic reviews of customer credit limits.
• Execute debt collection through calls and written communication.

Skills

Debt Collection

Communication

Judgement

Customer Service

Tools

Microsoft Office

Excel

Job description

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An opportunity has arisen for a Senior Credit Controller to join a successful multi sited company based in their head office near Slough with car parking onsite.

Senior Credit Controller Responsibilities:

• Responsible for around 300-350 accounts
• Periodic review of customer credit limits, recommending appropriate action
• Ensure that month-end statements are issued to customers in a timely manner
• To exercise discretion and judgement in debt collection through the various stages of the Credit Control process through phone and written communication to chase overdue debt.
• Take appropriate STOP action and issue 7 day legal notice action
• Pass debt to Senior Credit Controllers to instigate HMCS legal action against customers, when necessary.
• Liaise with customers and management to ensure swift resolution of queries to enable collection of debt.
• Any other duties that are required to support the Group Credit control team

Requirements:

• A minimum of 2 years experience gained in a similar role
• Hands on experience in a phone based high volume debt collection role
• You will be proficient in Microsoft office and excel