Senior Credit Controller

Alliance Healthcare; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Alliance Healthcare is seeking a Senior Credit Controller to play a key role in their Customer Finance team in London. The position involves managing a team, developing credit risk management techniques, and ensuring effective collections across multiple ledgers. The ideal candidate will have extensive credit control experience, strong communication skills, and a proactive attitude.

Qualifications

• 3+ years of Credit Control experience required.
• Experience managing small teams essential.
• Proficiency in Microsoft Excel at intermediate level.

Responsibilities

• Support the Credit Manager in developing credit risk management techniques.
• Manage a team of 4 Credit Controllers effectively.
• Reduce aged debt according to objectives and ensure documentation accuracy.

Skills

Credit Control

Fluency in English

Microsoft Office

Attention to details

Organisational skills

Clear communications

Proactive attitude

Education

Bachelor degree

Tools

SAP

Job description

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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This is a key, commercially focused, role within the Customer Finance team. Through operating and developing Alliance Healthcare’s existing credit risk management techniques, the job holder will help to protect the company’s bottom line profit through; preventing unnecessary risks / excessive exposures being incurred identifying potential losses in advance of them occurring and proposing appropriate action.

Responsibilities

• To be responsible for supporting the Credit Manager in spearheading the continued development and roll out of credit risk management techniques
• To effectively manage a team of 4 Credit Controllers
• To effectively reduce aged debt in line with agreed objectives
• To ‘take the lead’ in reviewing the more contentious/difficult accounts
• Effectively maintaining collections on OTC, Cavendish & Alcura Retail ledgers
• Maintaining DSO’s with the aim to reducing
• Regular one to one’s & team meetings
• Carrying out bi annual appraisals
• To provide support/coaching to junior team members as and when required
• To ensure the collection of confidential information is coordinated properly and effectively
• To communicate to the customer why we need certain information, thus ensuring absolute clarity
• Establish, maintain and improve effective communications both internally and externally
• To ensure that Regulatory, Reputational and Financial Risks are all taken into account in every review
• Regular customer and branch visits as and when required throughout the UK
• Frequent visits to our Agency Partners to maintain the excellent working relationships
• To record all summary details of all contacts with both internal and external customers
• To continually look for ways to work with the Sales Team ‘Build the Business Together’
• To ensure documentation and files kept up to date and accurate
• Identify and report potential bad debts to minimise loss and refer accounts to the Head of Customer Finance for litigation approval
• Develops and sustains productive customer relationships, deals effectively with internal & external relationships
  
  

Requirements

• Must have Credit Control experience at least 3 years
• Fluency in English is required - native or C1-C2 level
• Microsoft Office - Excel - intermediate level
• Must have previous management experience with small teams
• SAP knowledge - is desirable
• Excellent attention to details
• Organisational skills
• Ability to multitasking and prioritise in a fast-paced environment
• Clear and concise communications skills
• A demonstrated ability to be able to communicate effectively with both internal and external customers and senior management
• Proven IT project skills, primarily in the area of developing bespoke databases and interfaces with other IT systems
• Must have previous management experience with teams
• Bachelor degree is a plus
• A full valid UK driving licence - is desirable
• Proactive attitude
  
  

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Pharmaceutical Manufacturing

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