Senior Credit Controller

Vista Global; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the luxury sector is seeking a Senior Credit Controller based in London. The role involves managing credit control tasks, ensuring timely collections, fostering client relationships, and supporting junior staff. The ideal candidate will bring at least 2 years of experience, strong analytical skills, and a proactive work ethic in a fast-paced environment.

Qualifications

• Prior experience with luxury brand or exposure to HNWI clients is preferred.
• Strong analytical skills with client-focused analysis is required.
• Experience in a highly pressured, dynamic environment is beneficial.

Responsibilities

• Ensure timely collection and allocation of client payments.
• Build and maintain client relationships to enhance cash collection.
• Resolve disputes and queries with clients.

Skills

Self-motivated

Analytical skills

Communication skills

Education

Minimum 2 years of Senior experience in Collections

Tools

SAP accounting software

Excel

Job description

Job Profile

Senior Credit Controller for Vista International (based in the London office). Reporting to the International Credit Control Manager. The Senior Credit Controller will be primarily responsible for the Credit Control and Cash Application tasks in their daily functions, operating efficiently and in line with KPI’s and expectations, supporting the junior credit controllers within the global team.

Credit Control:

Be responsible for the following the business processes of successful and timely collection and allocation of amounts from Vista customers. Tasks to include the daily sending payment requests, analysing balances due, and escalating issues relating to potential bad debts. Liaising with clients and following up on actions taken.

Your Responsibilities

• Responsible for ensuring that all funds are collected, accounts reconciled, and queries resolved for Key High value level client accounts.
• Building and maintaining relationships with clients, facilitating greater efficiency in payments and query resolutions.
• Continually assess all accounts to minimise client’s exposure in terms of debt versus deposit.
• Investigate, manage and resolve all disputes quickly and efficiently in-order-to collect funds.
• Attending client meetings to discuss any finance questions or queries when necessary. - Ensuring that customers pay amounts owed to the company by the due date using a variety of payment methods.
• Agreeing payment and repayment plans with customers that are in default of payment terms initiating legal proceedings if necessary.
• Allocating all cash received into the business on-a-daily basis.
• Ensuring compliance with the company credit policy, business processes and Sarbanes-Oxley requirements.
• Gathering quantifying data and generate reports to assist in cash collection and identifying problem areas.
• Identifying and recommending opportunities for improvement in existing procedures and processes consistent with company policies and procedures.
• Preparing daily and ad-hoc reporting for management at month end and as requested.
• Supporting the credit controllers in the global team.

Perform any other tasks reasonably required to be undertaken in accordance with the instructions of the Reporting Manager

Required Skills, Qualifications, and Experience

• Minimum 2 years of Senior experience in Collections or Accounts Receivable teams.
• Prior experience with luxury brand or exposure to HNWI clients highly beneficial and preferred.
• Demonstrate strong self-motivated, autonomous approach to support the business in achieving the company goals, promoting and installing required levels of urgency.
• You enjoy working in a highly pressured, dynamic, entrepreneurial environment, keen to engage as required by a growing business.
• Demonstrate intermediate Excel and strong analytical skills, with the ability to provide client focused analysis and commentary.
• Excellent verbal and written communications skills – including cross functional collaboration.
• Prior experience with SAP accounting software is highly beneficial.
• Demonstrable experience of creating, fostering and maintaining business relationships to promote enhanced cash collection.
• Ability to operationally review processes and propose changes to management team.