Senior Credit Controller

Person Centred Software; Greater London; Hybrid; GBP 40,000 - 48,000; Full time

Benefits offered by this job

25 days holiday

Contributory pension

Bonus scheme

Flexible & hybrid work options

Pet friendly office

Enhanced Parental leave

Free snacks in the office

Monthly company social events

Modern town centre office

Job summary

Person Centred Software is seeking a hands-on Billing & Credit Controller in Greater London. You will own the full cycle from invoicing to collections, maintain AR records, and support banking reconciliations. The role offers a hybrid working model with a busy, growing finance team and strong collaboration with Sales and Onboarding.

The ideal candidate has solid experience in billing, credit control, and using Xero, paired with excellent Excel skills and strong communication with customers.

Qualifications

• Strong experience across both billing and credit control/accounts receivable.
• Good understanding of accounts receivable and credit control.
• Confident communicating with customers around payments, invoices and outstanding balances.
• Experience in a busy Finance team.
• Experience using accounting software, ideally Xero, alongside Excel.

Responsibilities

• Taking ownership of credit control, monitoring aged debt and following up with customers on outstanding invoices
• Creating and issuing invoices accurately and in line with customer agreements
• Managing customer queries around invoices, payment terms, outstanding balances and disputes
• Keeping accurate records of customer communications and account status
• Working closely with Sales and Onboarding to resolve issues affecting billing and collections
• Carrying out reconciliations of the accounts receivable ledger and supporting bank reconciliations
• Managing incoming finance and customer queries in a timely and professional way
• Getting involved in wider Finance projects and priorities when needed

Skills

Billing & credit control

Accounts receivable

Excel skills

Customer communications

Ownership

Adaptable

Problem solving

Xero experience

Tools

Xero

Job description

• This is a hands-on role covering both billing and credit control, so we need someone who is comfortable managing the full process rather than focusing solely on collections
• We’re growing quickly and that naturally means things change. Priorities can shift, processes develop and there will be times when you need to pick up something new and run with it. We’re looking for someone who is comfortable working in that type of environment and can bring experience, structure and a practical approach to the team
• Taking ownership of credit control, monitoring aged debt and following up with customers on outstanding invoices
• Creating and issuing invoices accurately and in line with customer agreements
• Managing customer queries around invoices, payment terms, outstanding balances and disputes
• Keeping accurate records of customer communications and account status
• Working closely with our Sales and Onboarding teams to resolve issues affecting billing and collections
• Carrying out regular reconciliations of the accounts receivable ledger and supporting bank reconciliations
• Managing incoming finance and customer queries in a timely and professional way
• Getting involved in wider Finance projects and priorities when needed

Benefits

• 25 days holiday
• Contributory pension
• Bonus scheme
• Flexible & hybrid work options
• Pet friendly office
• Enhanced Parental leave
• Free snacks in the office
• Monthly company social events
• Modern town centre office

Comfortable working in a growing business where priorities and processes can changeStrong experience across both billing and credit control/accounts receivableA good understanding of accounts receivable and credit controlConfident communicating with customers around payments, invoices and outstanding balancesExperience working within a busy Finance teamExperience using accounting software, ideally Xero, alongside strong Excel skillsSomeone adaptable, proactive and happy to take ownershipAble to work independently while also working closely with teams across the businessStrong attention to detail and good problem-solving skillsExperience working within a SaaS, technology or high-growth businessPrevious experience within the care sectorExperience working in a business going through growth or change