Senior Creative Operations Lead — AI-Driven Studio

Starling Bank

Greater London

Hybrid

GBP 70,000 - 90,000

Full time

9 days ago

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Benefits offered by this job

Living Wage
Private Medical Insurance
25 days holiday
Birthday day off
Life Insurance
Volunteer time
Cycle to Work

Job summary

Starling Bank is seeking a Senior Creative Operations Manager to lead end-to-end creative workflows in its in-house studio. You will coordinate briefs, resourcing, and timelines, working closely with senior leadership to allocate production and creative teams and optimize efficiency through AI-powered processes.

The role demands 5+ years in creative operations, experience with Jira or Monday.com, and the ability to thrive under pressure in a fast-paced, regulated environment.

Qualifications

  • At least 5 years of experience in a creative operations role within in-house studio, agency, or production environment.
  • Hands-on experience using AI software to improve workflow efficiency.
  • Proficient with workflow platforms such as Jira or Monday.com.

Responsibilities

  • Oversee creative operations end-to-end, including project setup, brief intake, quality checks, workload traffic, resource allocation, and final project delivery.
  • Lead brief assessment meetings with senior stakeholders to allocate production and creative teams and timelines.
  • Implement a new workflow management platform and integrate AI tools to improve efficiency.
  • Track team capacity, workload requirements, and resourcing for smooth delivery.
  • Manage stakeholders by enforcing deadlines, obtaining approvals, and resolving delivery issues.

Skills

Creative operations
AI tools
Jira
Monday.com
Stakeholder management

Tools

Jira
Monday.com

Job description

Starling Bank is seeking a Senior Creative Operations Manager to lead end-to-end creative workflows in its in-house studio. You will coordinate briefs, resourcing, and timelines, working closely with senior leadership to allocate production and creative teams and optimize efficiency through AI-powered processes.

The role demands 5+ years in creative operations, experience with Jira or Monday.com, and the ability to thrive under pressure in a fast-paced, regulated environment.

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