Senior Corporate Services Officer

MCS Group; Belfast City District; On-site; GBP 42,000 - 46,000; Full time

Benefits offered by this job

Private healthcare

Pension contributions 6% up to 10%

Public holidays

Statutory holidays

Job summary

Arbour Housing is recruiting a Senior Corporate Services Officer to own key corporate functions, strengthen governance and ensure regulatory compliance across the organisation. Reporting to the Head of Operations, you will oversee governance, HR coordination, policy management, audits and reporting, driving continuous improvement.

This newly created permanent role offers scope to shape processes, deliver dashboards and support growth within Northern Ireland.

Qualifications

• A third-level qualification with experience in HR, governance, or corporate assurance.
• Knowledge of quality systems, audit practices or working within a regulated environment.
• Strong administration, organisational and coordination skills, with excellent attention to detail.
• Proficiency in Microsoft Office, including Excel,Pivot tables and charts.
• A full driving licence and access to suitable transport or alternative arrangements.

Responsibilities

• Oversee corporate policies and procedures for compliance with legislation and regulatory requirements.
• Support governance arrangements, including board reporting and corporate records management.
• Coordinate HR-related processes with external provider on policies, recruitment and statutory reporting.
• Lead on compliance, quality assurance and process improvements across the organisation.
• Support corporate risk management, audits and assurance reporting.
• Prepare reports, dashboards and KPIs to support senior management and Board decisions.
• Coordinate corporate communications with external PR provider and support wider projects.

Skills

Governance & compliance

HR coordination

Policy management

Reporting & analytics

Attention to detail

Education

Third-level qualification in HR or governance

Tools

Microsoft Office

Job description

Looking for a role where you can bring together governance, compliance and corporate services? MCS Group are proud to be partnering with Arbour Housing to recruit a Senior Corporate Services Officer. This is a newly created permanent position offering the opportunity to take ownership of key corporate functions, strengthen policies and procedures, and support the organisation as it continues to grow.

About the Organisation

Arbour Housing is a housing association providing homes across Northern Ireland, with a portfolio of approximately 2,000 homes. With plans to continue expanding, the organisation is investing in its corporate functions to support its growth, maintain strong governance and ensure regulatory compliance.

About the Role

Reporting to the Head of Operations, this is a key position overseeing corporate services across governance, compliance, HR coordination, communications, policy management and corporate assurance. You will bring together existing processes, ensure policies and procedures are regularly reviewed, and help maintain effective systems across the organisation. HR support will continue to be provided by an external partner, allowing you to focus on oversight, coordination and wider corporate governance responsibilities.

The Role:

• Oversee corporate policies and procedures, ensuring they remain up to date and compliant with relevant legislation and regulatory requirements.
• Support effective governance arrangements, including Board and Committee reporting, corporate records and governance processes.
• Coordinate HR-related processes, working with the external HR provider on policies, recruitment, performance management and statutory reporting.
• Lead on compliance, quality assurance and best practice, identifying opportunities to improve internal processes and systems.
• Support corporate risk management, internal and external audits, assurance reporting and the tracking of recommendations.
• Monitor corporate performance, preparing reports, dashboards and KPIs to support senior management and Board decision-making.
• Coordinate corporate communications with the external PR provider and support wider organisational projects and continuous improvement initiatives.

The Person

The successful candidate will demonstrate the following skills and experience:

Essential:

• A third-level qualification and relevant experience in HR, governance, corporate assurance or equality, communications or extensive relevant experience.
• Knowledge of quality systems, audit practices or working within a regulated environment.
• Strong administration, organisational and coordination skills, with excellent attention to detail.
• Proficiency in Microsoft Office, particularly Excel, including spreadsheets, graphs, charts and pivot tables.
• Ability to analyse information, prepare accurate reports and manage competing priorities.
• A full driving licence and access to suitable transport, or alternative transport arrangements that meet the requirements of the role.

What's in it for you?

• Salary: £42,000-£46,000.
• Permanent opportunity in a newly created role with scope to shape and improve corporate processes.
• Flexibility around start and finish times within core working hours.
• Private healthcare.
• Pension contributions of 6% up to 10%, depending on employee contribution
• Public and statutory holidays.

If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.