Senior Contract & Operations Manager - Logistics

CMA CGM; Kettering; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company car or car allowance

Bonus

Private medical insurance

Competitive annual leave

Pension plan

Employee benefits platform

Job summary

A top logistics provider in Kettering is seeking a dynamic Contract Manager. In this role, you will oversee service delivery and operational management while ensuring customer satisfaction. Ideal candidates will possess strong multi-contract experience, coaching skills, and the ability to drive efficiencies. The position offers a competitive salary, company car or allowance, bonuses, and an extensive benefits package including pension and health insurance. This is a unique opportunity to join a leading team in the logistics sector.

Qualifications

• Experience managing large multi-contract warehousing operations.
• Ability to build strong working relationships.
• Skilled in leading high-performing teams.

Responsibilities

• Oversee operational management and service delivery.
• Ensure customer satisfaction through effective performance.
• Lead operational efficiencies and cost-saving initiatives.
• Create and manage monthly and quarterly business reviews.

Skills

Multi-contract experience

Knowledge of Retail and Consumer or FMCG industry

Coaching and mentoring

Commercial and business acumen

Client interfacing

Negotiation and problem-solving

Strong communication

Data analysis

Driving continuous improvement

Job description

A top logistics provider in Kettering is seeking a dynamic Contract Manager. In this role, you will oversee service delivery and operational management while ensuring customer satisfaction. Ideal candidates will possess strong multi-contract experience, coaching skills, and the ability to drive efficiencies. The position offers a competitive salary, company car or allowance, bonuses, and an extensive benefits package including pension and health insurance. This is a unique opportunity to join a leading team in the logistics sector.