Contract Manager

Abbey Logistics Group; Wellingborough; On-site; GBP 48,600 - 59,400; Full time

Benefits offered by this job

Car allowance

Job summary

A leading logistics firm in Wellingborough is seeking an experienced Contract Manager to oversee operational performance and customer service delivery. You'll ensure KPIs are met, manage financial reporting, and maintain strong relationships with stakeholders. The ideal candidate has at least 5 years in transport management and strong leadership skills. This full-time role includes a salary of £54,000 PA plus a car allowance, working Monday to Friday with early starts required.

Qualifications

• Minimum 5 years’ experience in transport or logistics management.
• Strong experience working within a unionised, 24/7 operational environment.
• Excellent leadership, communication, and stakeholder management skills.

Responsibilities

• Lead and support the Transport Operations Manager and planning team.
• Monitor contract performance, KPIs, financial reporting, and budgets.
• Drive a high-performance culture focused on service and safety.

Skills

Transport management

Budgeting and forecasting

KPI management

Stakeholder management

Leadership

Education

Degree or equivalent

International CPC

Job description

Abbey Logistics Group – Contract Manager

Wellingborough

Abbey Logistics Group is the UK’s leading bulk liquid and powder tanker logistics specialist, providing safe, reliable and innovative transport and warehousing solutions to customers across the food, chemicals, polymers and construction sectors. Supported by a nationwide network of depots, we deliver high-quality, compliant and customer focused logistics services every day

We are looking for an experienced Contract Manager to oversee the operational performance, customer service delivery, and financial management of a key logistics contract. A lign business performance with customer expectations, prepare, manage, and monitor KPI’s daily to ensure the business achieves agreed service levels.

The successful candidate will ensure contractual service levels are exceeded while maintaining strong relationships with customers, internal teams, and union representatives.

Key Responsibilities

• Lead and support the Transport Operations Manager and 24/7 planning team to deliver efficient service.
• Monitor contract performance, KPIs, financial reporting, and budgets.
• Ensure sufficient operational resources to protect the customer supply chain.
• Maintain strong relationships with customers, stakeholders, and unions.
• Manage operational planning, capacity modelling, and cost-efficient transport solutions.
• Drive a high-performance culture focused on service, safety, and continuous improvement.
• Oversee supplier management, agency costs, and operational efficiencies.
• Ensure compliance with company policies, O-Licence requirements, and Health & Safety standards.
• Manage customer issues and complaints within agreed SLAs.

About You

• Minimum 5 years’ experience in transport or logistics management.
• Strong experience working within a unionised, 24/7 operational environment.
• Commercially aware with experience in budgeting, forecasting, and KPI management.
• Excellent leadership, communication, and stakeholder management skills.
• International CPC (essential).
• Degree or equivalent preferred.

The Role

• Wellingborough
• Salary £54,000 PA / + Car allowance
• Monday - Friday (45hours per week) / Does require early starts