Senior Contract Manager – Facilities & Compliance

Henshall & Sheehy Ltd; Greater London; On-site; GBP 55,000 - 60,000; Full time

Job summary

Henshall & Sheehy Ltd is seeking an experienced Contract Manager to lead a portfolio of Facilities Management contracts from our London base. You will own commercial, financial and operational performance, delivering value for the client and the business.

The role reports to the Business Unit Head and requires strong leadership, financial acumen and deep knowledge of FM, building services or similar environments. A proactive approach to risk, compliance and continuous improvement is essential.

Qualifications

• Proven experience managing FM contracts and client relationships.
• Strong commercial and financial management skills.
• Experience managing teams and subcontractors.
• Knowledge of statutory compliance, Health & Safety and industry standards.
• Ability to manage multiple priorities and deliver against KPIs.

Responsibilities

• Managing the overall operational and commercial performance of assigned FM contracts.
• Building and maintaining relationships with clients, suppliers, subcontractors and internal stakeholders.
• Ensuring 100% statutory, Health & Safety, environmental and contractual compliance.
• Delivering and exceeding agreed KPIs and SLAs.
• Managing budgets, income, expenditure, margins and contract profitability.
• Producing monthly and quarterly financial and operational reports.
• Leading and developing contract teams and recruiting high-performing staff.
• Managing specialist subcontractors to ensure quality and value for money.

Skills

Contract management

FM experience

Leadership

Financial management

Client relationships

KPIs & SLAs

Negotiation

Communication

Risk management

Continuous improvement

Tools

SFG20

CAFM systems

ISO standards

Job description

Henshall & Sheehy Ltd is seeking an experienced Contract Manager to lead a portfolio of Facilities Management contracts from our London base. You will own commercial, financial and operational performance, delivering value for the client and the business.

The role reports to the Business Unit Head and requires strong leadership, financial acumen and deep knowledge of FM, building services or similar environments. A proactive approach to risk, compliance and continuous improvement is essential.