Senior Content Designer - Shape Clear Product Experiences

Checkout.com; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Checkout.com is seeking a Senior Content Designer to lead content design for a new and developing domain. You’ll bring clarity to opportunities as they take shape, helping create experiences that are clear, useful and connected to the wider product ecosystem.

You’ll work closely with designers, product managers, researchers and engineers, and collaborate across Technical Writing, Creative Brand, Support and Legal. The role may contribute to other product areas as priorities evolve.

Qualifications

• Hands-on experience in content design or UX writing for digital products.
• Experience defining reusable UX content patterns and systems.
• Ability to simplify complex or regulated topics in plain language.
• Experience bringing clarity to ambiguous or early-stage product problems and helping teams move from ideas to usable experiences.
• Evidence of using research, insight, analytics or testing to inform, validate and improve product decisions.
• Clear communication, sound product and content judgement, and hands-on collaboration with cross-functional teams using tools such as Figma.

Responsibilities

• Bring content design into early product thinking, helping teams clarify problems, concepts and priorities.
• Design and refine end-to-end journeys, using research, insight and testing to improve comprehension and usability.
• Create practical guidance, terminology and reusable patterns that help teams deliver consistently as the product evolves.
• Explain decisions clearly, build alignment across functions and contribute to ways of working across the Design organisation.

Skills

Content design

UX writing

End-to-end journeys

Reusable content patterns

Plain language

Research/analytics/testing

Cross-functional collaboration

Figma

Tools

Figma

Job description

Checkout.com is seeking a Senior Content Designer to lead content design for a new and developing domain. You’ll bring clarity to opportunities as they take shape, helping create experiences that are clear, useful and connected to the wider product ecosystem.

You’ll work closely with designers, product managers, researchers and engineers, and collaborate across Technical Writing, Creative Brand, Support and Legal. The role may contribute to other product areas as priorities evolve.