Senior Conduct & Compliance Manager

Aviva plc; West of England; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Bonus opportunity (12% of annual)

Pension up to 14%

29 days holiday plus bank holidays

Private medical benefit

Matching Share Plan

Save As You Earn

Job summary

Aviva plc in the UK is seeking a Senior Conduct & Compliance Manager to provide independent second line compliance support across Aviva's IWR business. The role focuses on regulatory risk, governance, and strategic initiatives to deliver good customer outcomes.

You'll partner with senior stakeholders, challenge propositions where needed, and influence risk-based decisions while ensuring regulatory requirements are embedded across the business.

Qualifications

• Experience in compliance risk management, conduct risk, governance frameworks and regulatory change.
• Excellent judgement and decision making in high-risk or ambiguous situations with pragmatic advice.
• Strong stakeholder management and influencing skills with senior leaders and regulators.
• Strong written and verbal communication, including committee papers and regulatory briefings.
• Experience supporting strategic and regulatory change is advantageous.

Responsibilities

• Provide independent second line compliance support to Aviva's Insurance, Wealth & Retirement (IWR) business.
• Advise senior leaders on strategic initiatives, governance, regulatory developments and decisions.
• Strengthen the control environment and support regulator engagement.
• Balance customer, commercial and regulatory considerations with independent challenge.

Skills

Compliance risk management

Governance frameworks

Regulatory change

Stakeholder management

Communication skills

Job description

Location: Bristol, York, or Sheffield – 50% hybrid

Senior Conduct & Compliance Manager Salary £60,000 - £90,000 depending on experience and location

This is a great job for someone with significant compliance and conduct risk experience within financial services who enjoys partnering with senior stakeholders, influencing strategic decision-making and providing pragmatic challenge in a complex regulatory environment. You'll be comfortable balancing customer, commercial and regulatory considerations, with the confidence to operate independently while building trusted relationships across the business.

A bit about the job:

As a Senior Conduct & Compliance Manager, you'll provide independent second line compliance support to Aviva's Insurance, Wealth & Retirement (IWR) business, helping the organisation deliver its strategy while achieving good customer outcomes and managing regulatory risk. You'll act as a trusted adviser to senior leaders, providing oversight, challenge and guidance on strategic initiatives, propositions, governance, regulatory developments and business decisions. Working across a broad stakeholder group, you'll help strengthen the control environment, influence risk-based decision-making and support effective engagement with regulators, ensuring compliance considerations remain embedded across the business.

Skills and experience we’re looking for:

• Experience in compliance risk management, conduct risk, governance frameworks and regulatory change with a good knowledge of the UK Financial Services regulatory environment and what good consumer/customer outcomes look like
• Excellent judgement and decision making, especially in ambiguous or high‑risk situations with a proven ability to provide clear, commercial and pragmatic advice while maintaining independence and appropriate challenge.
• Strong stakeholder management and influencing skills, with the credibility to partner effectively with senior leaders and regulators.
• Strong written and verbal communication skills, including committee papers, executive briefings and regulatory interactions.
• Experience supporting strategic and regulatory change, new propositions, governance enhancements and issue remediation would be advantageous.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary £60,000 - £90,000 depending (depending on location, skills, experience, and qualifications)

• Bonus opportunity: 12% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here