Senior Compliance Leader: Regulatory & Consumer Duty

Hodge; Cardiff; On-site; GBP 60,000 - 90,000; Full time

Job summary

Hodge Bank is seeking a Senior Compliance Officer in Cardiff to lead first-line compliance across the bank. The role requires deep knowledge of FCA regulations, consumer protection duties and strong analytical capabilities to support growth while protecting customers.

The successful candidate will shape compliance processes, manage regulatory change, and provide timely reporting to governance forums, while guiding the team and ensuring records are accurate and up to date.

Qualifications

• Knowledge of FCA Conduct Rules.
• Experience in regulatory compliance within financial services.
• Experience advising on Consumer Duty & Vulnerable Customer requirements.

Responsibilities

• Have an excellent knowledge of the regulatory requirements and be able to analyse current processes and documentation to highlight areas of improvement and ensure the bank remains compliant as it grows.
• Aid the development and delivery of the strategy. Identifying areas of risk and compliance within the current (and future) processes and working closely with projects and departments to understand and ensure the relevant action is taken to highlight, address and alleviate the risk to the company.
• Oversee regulatory change that impacts the bank and ensure robust processes and training are introduced.
• Work closely with the second line Risk and Compliance areas as directed and develop and maintain an awareness of risk management developments and best practice.
• Support the Head of Customer Compliance by providing reporting to forums and committees on any areas of non-compliance that may be identified in the course of day-to-day duties.
• Ensure that systems-based records are maintained in an accurate and timely manner.
• Provide leadership and direction to members of the Compliance team, ensuring 1-1s and appraisals are carried out in line with Hodge Policies.

Skills

FCA Conduct Rules

FCA Handbook

Compliance in FS

Consumer Duty

Analytical skills

Job description

Hodge Bank is seeking a Senior Compliance Officer in Cardiff to lead first-line compliance across the bank. The role requires deep knowledge of FCA regulations, consumer protection duties and strong analytical capabilities to support growth while protecting customers.

The successful candidate will shape compliance processes, manage regulatory change, and provide timely reporting to governance forums, while guiding the team and ensuring records are accurate and up to date.