Senior Compliance Manager

Hodge; Cardiff; On-site; GBP 60,000 - 90,000; Full time

Job summary

Hodge Bank is seeking a Senior Compliance Officer in Cardiff to lead first-line compliance across the bank. The role requires deep knowledge of FCA regulations, consumer protection duties and strong analytical capabilities to support growth while protecting customers.

The successful candidate will shape compliance processes, manage regulatory change, and provide timely reporting to governance forums, while guiding the team and ensuring records are accurate and up to date.

Qualifications

• Knowledge of FCA Conduct Rules.
• Experience in regulatory compliance within financial services.
• Experience advising on Consumer Duty & Vulnerable Customer requirements.

Responsibilities

• Have an excellent knowledge of the regulatory requirements and be able to analyse current processes and documentation to highlight areas of improvement and ensure the bank remains compliant as it grows.
• Aid the development and delivery of the strategy. Identifying areas of risk and compliance within the current (and future) processes and working closely with projects and departments to understand and ensure the relevant action is taken to highlight, address and alleviate the risk to the company.
• Oversee regulatory change that impacts the bank and ensure robust processes and training are introduced.
• Work closely with the second line Risk and Compliance areas as directed and develop and maintain an awareness of risk management developments and best practice.
• Support the Head of Customer Compliance by providing reporting to forums and committees on any areas of non-compliance that may be identified in the course of day-to-day duties.
• Ensure that systems-based records are maintained in an accurate and timely manner.
• Provide leadership and direction to members of the Compliance team, ensuring 1-1s and appraisals are carried out in line with Hodge Policies.

Skills

FCA Conduct Rules

FCA Handbook

Compliance in FS

Consumer Duty

Analytical skills

Job description

Do you want to be part of a force for good, helping to make life better for customers and society in the moments that matter? At Hodge, we put people at the heart of our business, and that means our customers, colleagues and communities. Hodge is a Welsh financial services provider focused on real estate finance and specialist residential mortgage markets.

The Senior Compliance Officer reports into the Senior Customer Compliance Manager. The role is to be responsible for the first line compliance within Hodge Bank.

This will be a key role, possessing an excellent knowledge of FCA regulatory requirements and an eye for detail, the role will be responsible for ensuring the processes are compliant and identifying areas of potential risk within the bank. The role will be responsible for shaping process to support business growth and ensure a good customer outcomes.

• Knowledge of FCA Conduct Rules.
• Recent working knowledge of the FCA Handbook.
• Previous experience of working in a Compliance role within Financial Services.
• Experience of providing compliance advice around Consumer Duty & Vulnerable Customer requirements.
• Demonstrates strong analytical skills, critical thinking and excellent communication skills.

Key Responsibilities will include:

• Have an excellent knowledge of the regulatory requirements and be able to analyse current processes and documentation to highlight areas of improvement and ensure the bank remains compliant as it grows.
• Aid the development and delivery of the strategy. Identifying areas of risk and compliance within the current (and future) processes and working closely with projects and departments to understand and ensure the relevant action is taken to highlight, address and alleviate the risk to the company.
• Oversee regulatory change that impacts the bank and ensure robust processes and training are introduced.
• Work closely with the second line Risk and Compliance areas as directed and develop and maintain an awareness of risk management developments and best practice.
• Support the Head of Customer Compliance by providing reporting to forums and committees on any areas of non-compliance that may be identified in the course of day-to-day duties.
• Ensure that systems-based records are maintained in an accurate and timely manner.
• Provide leadership and direction to members of the Compliance team, ensuring 1-1s and appraisals are carried out in line with Hodge Policies.

Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, media, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.

Hodge is an advocate of being an equal opportunities employer, We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognises the value a diverse workforce brings to an organisation.

ESG and sustainability are at the heart of everything we do and serves as a reminder of the responsibility we have to our stakeholders, customers, colleagues and the communities we operate in to use our position wisely. We’re currently exploring different certifications available and have done an initial review of how we think we’d fare, as we see this as a real opportunity for Hodge given our social purpose.