Senior Complex Care Practitioner

Central London Community Healthcare Nhs Trust; Greater London; On-site; GBP 66,000 - 73,000; Full time

Job summary

Central London Community Health Trust is seeking a Senior Complex Care Practitioner to provide clinical leadership for NHS Continuing Healthcare across North Central London. You will oversee highly complex cases, lead a multidisciplinary team, and drive service improvement while ensuring value for money and high-quality, equitable care.

The role spans system-wide collaboration and strategic planning. The post is a fixed-term, full-time position with a focus on delivering integrated,

Qualifications

• Masters or equivalent level of experience.
• Current registration with a professional body (e.g. NMC) and a clinical qualification.
• Membership of a professional body.

Responsibilities

• Provide senior clinical leadership and expert advice across NHS Continuing Healthcare.
• Oversee management of highly complex cases.
• Lead and support a multidisciplinary team with a culture of continuous improvement.
• Manage service performance, workforce planning and operational delivery to meet targets.
• Contribute to development and implementation of service improvement initiatives and transformation programmes.
• Collaborate with system partners to improve patient flow and integrated care delivery.
• Support budget management and ensure value for money in care packages.
• Lead governance, quality assurance, risk management and regulatory compliance.
• Represent the service at senior-level meetings and contribute to strategic planning.

Skills

Leadership

Team management

Budget management

Quality assurance

Clinical governance

Strategic collaboration

Education

Masters degree

NMC registration

Clinical qualification

Professional body membership

Job description

Job summary

We are seeking an exceptional and experienced healthcare professional to join our Continuing Healthcare Service as a Senior Complex Care Practitioner. This is an exciting opportunity for an ambitious leader with extensive NHS Continuing Healthcare experience to play a pivotal role in shaping and delivering high-quality, equitable and sustainable complex care services across North Central London. As a senior clinical and operational leader within the Complex Care Service, you will provide expert oversight of highly complex cases, support strategic service development and lead a team of skilled practitioners delivering NHS Continuing Healthcare services. Working across organisational boundaries, you will collaborate with local authorities, provider organisations, acute and community services, primary care and wider system partners to improve patient outcomes, support discharge pathways and ensure services deliver value for money whilst maintaining the highest standards of quality and safety. This role offers a unique opportunity to influence the future direction of Continuing Healthcare services, contribute to system-wide transformation programmes and support the delivery of integrated care across North Central London.

Main duties of the job

• Provide senior clinical leadership and expert advice across all aspects of NHS Continuing Healthcare.
• Oversee the management of highly complex cases.
• Lead, develop and support a multidisciplinary team, fostering a culture of continuous improvement, inclusion and compassionate leadership.
• Manage service performance, workforce planning and operational delivery to ensure key targets and quality standards are achieved.
• Contribute to the development and implementation of service improvement initiatives, pathways and transformation programmes.
• Work collaboratively with system partners to improve patient flow, discharge pathways and integrated care delivery.
• Support budget management and ensure care packages deliver high-quality outcomes and value for money.
• Lead on governance, quality assurance, risk management and compliance with relevant statutory and regulatory frameworks.
• Represent the service at senior-level meetings and contribute to strategic planning across the wider health and care system.
• Promote equitable, patient-centred services that improve outcomes and reduce health inequalities for patients, families and carers.

About us

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Details

Date posted: 21 October 2026
Pay scheme: Agenda for change
Band: Band 8a
Salary: £66,274 to £73,496 a year per annum, inclusive of HCAS
Contract: Fixed term
Duration: 6 months
Working pattern: Full-time
Reference number: 824-AACCC-8360891
Closing date: 04 November 2026

Person Specification

Education/Qualification

• Essential: Educated to Masters or equivalent level of experience (see guidance document further details).
• Essential: Current registration with professional body e.g. NMC and hold a clinical qualification e.g. Registered Nurse, Registered Learning Disability Nurse or Registered Mental Health Nurse, AHP
• Essential: Membership of a professional body

Experience

• Essential: Evidence of leadership development activities
• Essential: Evidence of continuing professional development
• Essential: Evidence of managing a team
• Essential: Evidence of managing a budget
• Essential: Significant experience in all aspects of CHC, including appeals, LRM, IRP's retrospectives
• Essential: Significant experience of managing and supporting others with complex cases, and legal aspects pertaining to these types of cases.
• Essential: Experience of working with health and social care systems to deliver effective pathways of care
• Desirable: Previous involvement with efficiency and cost improvement programme

Key Attributes

• Essential: Commitment to the values and principles of system working agreed across NCL
• Essential: Ability to actively promote equality, diversity and inclusion within all areas of responsibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name: Central London Community Health Trust
Website: https://clch.nhs.uk/

Contact

For questions about the job, contact: Continuing Healthcare Clinical Lead, Mandy Reed, [e-mail], 02039766681

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