Senior Commissioning Officer, Regulated Care 1

Birmingham City Council; Birmingham; On-site; GBP 47,000 - 55,000; Full time

Benefits offered by this job

Generous annual leave

Great pension scheme

Well-being support

Annual travel passes

Discounts at city centre venues

Job summary

Birmingham City Council is seeking a Senior Commissioning Officer to lead commissioning activity, contract management and policy development across Adult Social Care in Birmingham. The role emphasises data-informed decisions, market development and delivering integrated health and social care approaches.

The post focuses on improving outcomes for adults and older people, with opportunities to influence service design and collaborate with NHS partners and providers. Sponsorship is not available.

Qualifications

• Significant experience in commissioning, service development, and performance management within a complex organisation.
• Ability to analyse and interpret data from multiple sources to inform decisions.
• Strong track record of building collaborative relationships with citizens, providers and partners.
• Experience of developing and implementing strategies or service changes.

Responsibilities

• Lead commissioning activity and contribute to strategies, plans and delivery.
• Analyse data to understand demand and inform commissioning decisions.
• Develop the care market by building relationships with providers and partners.
• Support contract management, quality assurance and performance monitoring.
• Drive service improvement and participate in change programmes.
• Promote co‑production and involve stakeholders in service design.

Skills

Data analysis

Stakeholder engagement

Strategic awareness

Performance management

Co‑production

Job description

Senior Commissioning Officer, Regulated Care 1

Permanent

Working 36.5 hours

Grade D Salary £46,579 - £55,224

Consultation grade - subject to formal evaluation under the Pay Equity Review

Summary

Are you passionate about improving outcomes for adults and older people? Do you have the strategic insight, analytical skills and partnership-working experience to help shape high-quality, sustainable health and social care services?

Birmingham City Council is looking for a motivated and experienced Senior Commissioning Officer to join its Adult Social Care Commissioning Team.

This is an opportunity to play a key role in shaping and developing services across Birmingham, helping to ensure that adults, older people, carers and vulnerable citizens have access to appropriate, high-quality and cost-effective support that promotes independence, choice and control.

Our vision is to develop a vibrant, diverse and sustainable local health and social care market that delivers better outcomes, supports independence and improves the health and wellbeing of Birmingham's citizens.

About The Role

As Senior Commissioning Officer, you will take a lead role in commissioning, contract management, policy development and strategic planning across Birmingham, with responsibility for specific areas of work.

Working closely with colleagues across Adult Social Care, NHS partners, service providers and other stakeholders, you will help develop and deliver commissioning priorities that respond to the needs of local communities.

You will use data, research, performance information and customer insight to inform decision‑making, improve service quality and ensure resources are used effectively. You will also contribute to service transformation, market development and the delivery of integrated approaches to health and social care commissioning.

Key Responsibilities

• Lead commissioning activity: Contribute to the development and delivery of commissioning strategies, plans and intentions that improve outcomes for adults and older people.
• Analyse data and intelligence: Interpret complex information from a range of sources to understand service demand, identify needs and inform commissioning decisions.
• Develop the care market: Build relationships with providers and partners to understand market conditions, develop services and ensure sufficient, appropriate support is available.
• Manage contracts and performance: Support effective contract management, quality assurance and performance monitoring to ensure services meet agreed standards and deliver value for money.
• Drive service improvement: Contribute to service reviews, needs assessments, equality analyses and change programmes that improve the quality and effectiveness of commissioned services.
• Promote co‑production: Ensure citizens, carers, providers and other stakeholders are meaningfully involved in the design and development of services.
• Build effective partnerships: Work collaboratively with internal teams, NHS partners, other local authorities and external organisations to deliver shared priorities.
• Support safeguarding: Work with providers and partners to identify and address risks and safeguarding concerns affecting vulnerable citizens.
• Manage resources: Contribute to effective budget management, business cases, options appraisals and the efficient use of resources.
• Develop evidence‑based practice: Use research, performance information and evaluation to inform policy, improve services and reduce inequalities.

About You

We are looking for someone with significant experience in commissioning, service development, performance management or a related area of work within a complex organisation.

You Will Be Able To Demonstrate

• Experience of analysing and interpreting complex data from a variety of sources.
• A strong track record of developing collaborative relationships with citizens, service providers, colleagues and external partners.
• Effective negotiation, influencing and stakeholder engagement skills.
• Strategic awareness and experience of supporting the development and implementation of strategies or service changes.
• Experience of contributing to the commissioning cycle, including commissioning intentions, service specifications, contract negotiations or service reviews.
• The ability to develop partnerships and support market development in response to changing needs.
• Experience of supporting change projects or programmes and contributing to service improvement.
• An understanding of safeguarding vulnerable citizens and promoting positive outcomes.
• Experience of involving citizens and stakeholders in co‑production and consultation.
• Knowledge of performance management frameworks and their role in improving service effectiveness.
• An understanding of relevant legislation, equality of opportunity and the requirements of service delivery within a large and complex organisation.
• Strong IT, research, information‑gathering and data analysis skills.
• The ability to manage competing priorities, meet deadlines and deliver results in a pressurised environment.

You will also be able to translate strategic priorities into practical delivery plans, communicate effectively with a wide range of audiences and maintain productive working relationships.

We are looking for someone who demonstrates a commitment to continuous learning, professional development and sharing best practice.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Company

Job Description and Person Specification

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer. We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact [e-mail]. When you have completed your application form this can be returned to [e-mail] or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.

There Is a Clear Vision Which Is Ensuring That The Council Is Working For Communities Today And Building For Tomorrow, We Focus Our Resources On Five Key Priorities

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long‑term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well‑being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.

For the awards and support for our employees, please follow https://www.birmingham.gov.uk/homepage/169/job_vacancies

Company Info

Website http://birmingham.gov.uk/ Telephone [phone] Location Birmingham City Council

Birmingham

West Midlands

B2 2XU

United Kingdom