Senior Commercial Manager - Hotels & Events

Relais & Châteaux; Thornbury; Remote; GBP 34,000 - 42,000; Full time

Benefits offered by this job

28-day holiday

Birthday day off

Complimentary castle stay after probat

Staff and family rates

Training programmes

Free parking

Job summary

Thornbury Castle is seeking a Commercial Manager to own the hotel’s commercial strategy across rooms, F&B and events. You will lead a small team, personally handle key client relationships, negotiate contracts and drive revenue growth while aligning with the General Manager and Revenue Manager.

You will shape pricing, rate strategy, and distribution, monitor market trends and competitor activity, and represent the castle at shows and events as required.

Qualifications

• Previous experience in a commercial, sales, events role, ideally in hotels.
• Strong commercial and financial acumen, with the ability to interpret data and drive results.
• A collaborative, approachable leader who sets the standard for the team.
• Excellent organisation, attention to detail and calm under pressure.
• Great people skills and a positive, can-do attitude.
• Flexibility to work on site and attend trade shows when required.

Responsibilities

• Own the commercial strategy across rooms, F&B and events; lead pricing and distribution decisions.
• Prospect for new business and develop relationships with corporate clients, agents and tour operators.
• Negotiate contracts and rates, manage key accounts and drive revenue growth.
• Represent the castle at shows and networking events when needed.
• Oversee Events Manager and support event revenue growth through pricing and packages.
• Prepare commercial reports and forecasts for senior management and support operations on demand.

Skills

Commercial mindset

Sales experience

Events management

Leadership

Organization

Flexible on-site presence

Job description

Thornbury Castle is seeking a Commercial Manager to own the hotel’s commercial strategy across rooms, F&B and events. You will lead a small team, personally handle key client relationships, negotiate contracts and drive revenue growth while aligning with the General Manager and Revenue Manager.

You will shape pricing, rate strategy, and distribution, monitor market trends and competitor activity, and represent the castle at shows and events as required.