Senior Commercial Manager

The Access Group; Loughborough; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

A leading company in business management software seeks a Senior Commercial Manager to drive adoption and sales initiatives. The successful candidate will collaborate with leadership, manage commercial opportunities, and ensure achievement of targets in a flexible, hybrid working environment.

Benefits

Flexible working environment

25 days holiday

Matched pension scheme

Charity day off

Qualifications

• Strong business acumen and customer-centric mindset required.
• Exceptional analytical skills and proficiency in data analysis.
• Proven track record of delivering solutions within pertinent market.

Responsibilities

• Develop and oversee commercial initiatives aligned with customer adoption outcomes.
• Present to internal and external stakeholders, occasionally to large groups.
• Be accountable for all targets associated with the assigned software company.

Skills

Business Acumen

Customer-Centric Mindset

Presentation Skills

Analytical Abilities

Data Analysis

Problem-Solving

Communication Skills

Relationship Management

Tools

Microsoft Excel

Job description

Senior Commercial Manager - TrueSight

Location: UK, Remote

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have one charity day allocated to support a cause that matters to you.

About you:

• Possess a strong business acumen and a customer-centric mindset.

• Proficient in delivering presentations to diverse organisational levels, including C-level executives both internally and externally.

• Experienced in driving sales and marketing initiatives for the benefit of both NRR and GRR

• Experienced in driving and controlling pipeline through various commercial initiatives.

• Possess a comprehensive understanding of adoption reporting, capable of leveraging adoption findings to identify new sales opportunities and customer engagement avenues for enhancing adoption outcomes.

• Demonstrates exceptional analytical abilities and proficiency in data analysis and problem-solving methodologies.

• The ability to comprehend and effectively communicate customer requirements for software and services.

• Possess the ability to generate innovative and commercially viable concepts.

• Assume the leadership role and guide your designated team in developing adoption-centric commercial outcomes within your designated software company. This will enable you to meet the established targets.

• Proficiency in comprehensively understanding the similar functionalities of Access IP and other relevant third-party products.

• Excellent at establishing robust internal and external relationships to promptly and diplomatically seize opportunities by swiftly resolving challenging situations.

• Can promptly and effectively respond to customer correspondence.

• Proficient in drafting exceptional agreements that provide Access and its customers with a comprehensive understanding of the contractual relationship.

• Always provide exceptional customer service and technical expertise.

• Have a comprehensive understanding of the pace of technological advancement and the advantages that cloud and SaaS services offer.

• Hold comprehensive knowledge of the data retention requirements and the associated risks of not complying with historical data management practices.

• An enthusiastic individual with a strong aptitude for initiating tasks and maintaining a positive disposition in the face of adversity.

• An individual with meticulous attention to detail, adept at handling and interpreting extensive datasets.

• A proven track record of delivering solutions within the pertinent market.

• Proficiency in computer skills, particularly in the utilisation of Microsoft Excel.

• Hold a full driving licence

Day-to-day, you will:

• Collaborate with the leadership team of your assigned software company and the Board Members within the Access division.

• Develop and oversee commercial initiatives that align with customer adoption outcomes and the strategic goals of the assigned software company.

• Manage and develop commercial opportunities and initiatives associated with customer adoption in the interests of both NRR and GRR.

• Foster and enhance divisional achievements through adoption lead outcomes by establishing new initiatives to implement, generate, and oversee a range of projects within the assigned software company.

• Lead from the front with a wider team to ensure that all commercial objectives are achieved in your assigned software company.

• Present to both internal and external stakeholders. On occasions, you will also be required to present to large groups both in person and digitally.

• Be persuasive and compelling in articulating thoughts and concepts.

• Provide regular forecasts within a 5% tolerance.

• Attend customer meetings both digitally and at customers' offices.

• Identify improvements for all adoption reporting.

• Be accountable for all targets associated with your assigned software company.

• Attend an Access office at least two days per week for the benefit of collaboration and networking.

• Develop, own, and manage programs with wider functions such as Sales, marketing, and Customer Success.

• Attend regular leadership meetings with your assigned software company

• Clearly communicate your data requirements to the broader data teams to achieve the desired commercial outcomes.

• Communicate with customers clearly and concisely, both written and orally.

What are we all about?

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.