Senior Commercial Healthcare Manager

JR United Kingdom; Kingston upon Hull; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in healthcare is seeking a Senior Commercial Healthcare Manager in Kingston upon Hull. This role involves driving operational efficiency and team performance in a customer-focused environment. Candidates should have strong management experience, particularly in retail, and demonstrate excellent communication skills.

Benefits

Free or discounted optical products and procedures

Modern working environment with superb technological support

Qualifications

• Strong management experience in high-end retail or optical settings.
• Excellent communication and presentation skills.
• Background in delivering customer-focused results.

Responsibilities

• Drive team performance and operational efficiency.
• Recruit, induct, coach, and support team members.
• Manage resources to meet customer demands.

Skills

Customer Service

Team Leadership

Communication

Performance Management

Job description

Senior Commercial Healthcare Manager, Kingston upon Hull, East Yorkshire

Client:

Optical Express

Location:

Kingston upon Hull, East Yorkshire, United Kingdom

Job Category:

Other

Virtual job fairs

-

EU work permit required:

Yes

Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Job Title: Senior Commercial Healthcare Manager

Location: Kingston upon Hull

Hours: 40 hours per week

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes, and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens, and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week, and it’s a privilege to transform the lives of so many.

The Optical Express team works together, collectively and consistently striving for excellence. We support each other, respect each other, and are committed to a culture of care, trust, and integrity.

The culture extends to our local communities through our range of charitable and environmental projects. We focus on doing what is right for our patients, colleagues, local communities, and the planet.

If you’re looking to work for a market leader, then read on as we are seeking a Senior Commercial Healthcare Manager to work in our Kingston upon Hull hospital, where you’ll have responsibility for managing team performance and development.

Key Responsibilities

You will be customer-facing, helping drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice. A key part of your role will involve developing the team and promoting the benefits of laser surgery to patients.

You may come from a retail background where world-class customer service comes naturally to you.

You will have strong management experience within a high-end retail or optical setting. You’ll be adept at delivering great results through your passion for people and by working closely with your team to develop their skills through performance management.

Excellent communication and presentation skills are essential. You should be articulate, motivated to achieve, and eager to learn and progress within Optical Express.

Day-to-day Responsibilities

• Manage resources effectively and efficiently to meet customer demands
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness, showcasing the professional image of Optical Express
• Recruit, induct, coach, and support your team to ensure all members meet acceptable knowledge and competence levels
• Influence and advise potential patients on the most suitable and appropriate solutions for their needs

What’s in it for you?

• Free or discounted optical products and procedures
• Modern working environment with superb technological support

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organization where you can grow and develop professionally.

Optical Express is an equal opportunities employer.

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Created on 04/06/2025 by JR, United Kingdom