Senior Commerce Strategy Lead (E-Commerce)

twentysix; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

VML (WPP) in London or Manchester seeks a Senior Business Consultant to lead strategic engagements across ecommerce ecosystems, guiding clients and internal teams toward impactful outcomes.

The role requires deep experience in management or consultancy within ecommerce, and a strong ability to lead cross-functional groups in a dynamic digital landscape, including retail, FMCG/CPG, B2B or automotive sectors.

Qualifications

• Extensive experience in management or consultancy roles within the e-Commerce domain.
• In-depth specialist sector knowledge in at least 1-2 areas, ideally including retail, FMCG/CPG, B2B, or automotive.
• Strong understanding of digital ecosystems and technologies, including e-commerce platforms, CMS, PIM, and agile software delivery methodologies.
• Proven leadership skills with the ability to effectively lead and motivate cross-functional teams.
• Exceptional relationship-building and networking skills, with the knack for building rapport with senior stakeholders.
• Advanced problem-solving skills, with the ability to analyse complex business problems, think laterally, and develop creative solutions.
• Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and concisely to both technical and non-technical audiences.
• Passion for client success and a commitment to exceeding expectations.
• Willingness to travel to client sites within the UK and potentially within the EU.

Responsibilities

• Lead cross-functional client engagements and serve as the primary contact for senior stakeholders.
• Build trusted client relationships and understand their business challenges.
• Identify opportunities to expand existing relationships and win new business.
• Lead, mentor, and coach junior consultants to foster high performance.
• Promote knowledge sharing and best practices across the team.
• Provide strategic guidance in e-Commerce and related sectors.
• Develop proposals, roadmaps, and presentations clearly articulating value.
• Support delivery with business insights to focus on outcomes.
• Identify process improvements and stay updated on industry trends.

Skills

Leadership

Client engagement

Strategic thinking

Communication

Travel willingness

Tools

Salesforce Commerce Cloud

CMS

PIM

Agile

Job description

VML (WPP) in London or Manchester seeks a Senior Business Consultant to lead strategic engagements across ecommerce ecosystems, guiding clients and internal teams toward impactful outcomes.

The role requires deep experience in management or consultancy within ecommerce, and a strong ability to lead cross-functional groups in a dynamic digital landscape, including retail, FMCG/CPG, B2B or automotive sectors.