Senior Collections & Recoveries Lead

DF Capital Group; Manchester; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Private medical insurance for you (and

Private Dental

10% Employer pension contribution

30-day annual leave entitlement plus

Free Gym Membership

Discretionary annual bonus

Discretionary share awards

Life Assurance

Income Protection

Save As You Earn company share

Tax-efficient salary sacrifice scheme

4 days volunteering opportunities

World class offices based in Ancoats

Job summary

DF Capital Group in Manchester is seeking a seasoned Collections & Recoveries Manager to lead the bank's collections, recoveries and enforcement across Inventory Finance and Structured Finance portfolios.

You will minimise credit losses, maximise realisations, and ensure fair customer treatment throughout the lifecycle, working with Risk, Portfolio Monitoring, Operations and Legal to implement recovery strategies.

Qualifications

• Extensive experience supporting customers through collections in regulated environment.
• Strong communication and relationship-building over the phone.
• Knowledge of best practices in collections and vulnerability management.
• Proven ability to lead and build a collections function from scratch.
• Familiarity with asset finance and repossession context.

Responsibilities

• Lead delinquent, impaired and defaulted customer relationships.
• Develop and implement collections and recovery strategies aligned to risk appetite.
• Ensure respectful customer treatment in all collections activities.
• Negotiate and monitor repayment solutions delivering outcomes for customers and the Bank.
• Oversee pre-default and post-default collections, forbearance and enforcement activities.
• Collaborate with Credit, Legal and Operations to optimise recoveries.

Skills

Communication skills

Relationship building

Leadership

Collections strategy

Vulnerability management

Asset finance knowledge

Tools

Salesforce

Job description

DF Capital Group in Manchester is seeking a seasoned Collections & Recoveries Manager to lead the bank's collections, recoveries and enforcement across Inventory Finance and Structured Finance portfolios.

You will minimise credit losses, maximise realisations, and ensure fair customer treatment throughout the lifecycle, working with Risk, Portfolio Monitoring, Operations and Legal to implement recovery strategies.