Senior Cloud Tech Lead – SAS Cloud (Hybrid UK/Ireland)

SAS Institute, Inc.; Marlow; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

SAS Institute, Inc. is seeking a Sr Cloud Technical Lead to drive hosted and remotely managed SAS environments across UK and Ireland in a hybrid model. You will lead customer projects, guide deployments, and shape technical strategy with global teams.

You will mentor teams, implement ITSM practices, and ensure secure, scalable cloud operations aligned with SAS standards. Fluency in English and work rights in the UK/Ireland are required.

Qualifications

• 8 years of end user and system administrator consulting or related experience.
• Bachelor’s degree in Computer Science, IT, or related field or equivalent.
• Fluent in English and right to work in UK or Ireland.
• Experience with SAS Administration or support.
• Experience with AWS and/or Azure, Kubernetes, and enterprise software support.
• Proven ability to manage customer expectations and large cloud systems.

Responsibilities

• Lead hosted and remotely managed customer projects from kickoff to go-live with technical oversight.
• Provide expert consultation for post-deployment changes like upgrades and migrations.
• Define and validate technical requirements to ensure stability and standards.
• Act as SAS Administrator for high-complexity tasks and develop tools for SAS/third-party software.
• Apply ITSM best practices for change, incident, and problem management; maintain runbooks and knowledge base.
• Deliver exceptional customer service and coordinate with support teams and vendors.
• Share knowledge to foster team growth and continuous improvement.
• Work with global customers and teams; manage workloads and critical operational events.

Skills

SAS Administration

AWS

Azure

Kubernetes

Cloud leadership

Unix/Linux

Customer liaison

CI/CD

Programming languages

Technical documentation

Incident management

Education

Bachelor’s degree in a quantitative field

Tools

SAS environment tooling

Container-based apps

Job description

SAS Institute, Inc. is seeking a Sr Cloud Technical Lead to drive hosted and remotely managed SAS environments across UK and Ireland in a hybrid model. You will lead customer projects, guide deployments, and shape technical strategy with global teams.

You will mentor teams, implement ITSM practices, and ensure secure, scalable cloud operations aligned with SAS standards. Fluency in English and work rights in the UK/Ireland are required.