Senior Cloud & Systems Reliability Engineer

Genuit Group; United Kingdom; Remote; GBP 55,000 - 75,000; Full time

Benefits offered by this job

25 days holiday

Holiday purchase scheme

Pension contribution matched up to 8%

Genuit Sharesave scheme

Job summary

Genuit Group is seeking an experienced Systems Operations Engineer to support, optimise and evolve its core systems, platforms and cloud services. This hands‑on role focuses on high performance, minimising downtime and delivering operational excellence across a complex IT estate.

You will work closely with Service Desk, Desktop Support, project teams and third‑party suppliers, owning issues through to resolution and ensuring services are secure, resilient and well‑documented.

Qualifications

• Extensive experience with Microsoft Cloud environments (M365, Azure and AD) and SaaS security.
• Solid knowledge of on‑premises infrastructure including Windows Server, VMware and storage technologies.
• Analytical, methodical and highly organised with the ability to own complex issues and drive resolutions.
• Excellent communication with both technical and non‑technical stakeholders.

Responsibilities

• Provide expert support and optimisation for core systems, platforms and cloud services.
• Act as an escalation point for complex system incidents and problems, owning issues through to resolution.
• Analyse existing systems and recommend improvements to enhance performance, resilience and efficiency.
• Author and maintain high‑quality technical documentation covering current and future system designs.
• Ensure systems are maintained, patched and updated in line with best practices.
• Meet SLAs for support, request fulfilment and change delivery.
• Support operational projects, owning assigned tasks and deliverables.
• Ensure systems are secure by design and compliant with organisational policies.
• Produce reports and audits to evidence effective system management.

Skills

Microsoft 365

Azure

Active Directory

Cloud platforms

Security

Identity management

Windows Server

VMware

Storage technologies

Communication

Problem ownership

Continuous learning

Tools

VMware

Windows Server

Job description

Genuit Group is seeking an experienced Systems Operations Engineer to support, optimise and evolve its core systems, platforms and cloud services. This hands‑on role focuses on high performance, minimising downtime and delivering operational excellence across a complex IT estate.

You will work closely with Service Desk, Desktop Support, project teams and third‑party suppliers, owning issues through to resolution and ensuring services are secure, resilient and well‑documented.