Senior Cloud Platform Engineer - AWS/Connect & Salesforce

Standard Life plc; Greater London; Hybrid; GBP 72.000 - 88.000; Vollzeit

Benefits dieser Stelle

Private medical cover

38 days annual leave

Excellent pension

12x salary life assurance

Career breaks

Income protection

Volunteer days

Zusammenfassung

Standard Life plc, a retirement specialist, is seeking a principal-level engineer to own and evolve the cloud customer contact platform across AWS, Amazon Connect and Salesforce Voice. You will set standards, drive secure, scalable design, and influence cross‑functional teams to deliver outcomes that meet regulatory, security and cost requirements.

You will lead across product, architecture, security and operations to create reusable patterns, automate deployments and ensure enterprise-grade

Qualifikationen

• Hands-on AWS platform engineering with enterprise-scale service ownership.
• Experience with Amazon Connect architecture, telephony, security and resilience.
• Experience integrating Amazon Connect with Salesforce Voice or Service Cloud.
• Infrastructure as code, CI/CD, APIs, serverless and event-driven services.
• Proven principal-level leadership and strategic engineering decisions.
• Ability to translate business and regulatory priorities into platform outcomes.

Aufgaben

• Own the technical vision and platform standards for cloud customer contact services across AWS, Amazon Connect and Salesforce Voice.
• Design and deliver secure, resilient Amazon Connect services and ensure data protection.
• Lead integration with Salesforce Voice and wider Salesforce platform.
• Build reusable infrastructure and deployment automation using IaC, CI/CD, APIs and scripting.
• Engineer and govern supporting AWS services (Lambda, API Gateway, etc.).
• Define observability and service management practices across the platform.
• Embed security, privacy, compliance, auditability and cost controls.
• Act as technical authority; chair design reviews and guide stakeholders.

Kenntnisse

AWS platform engineering

Amazon Connect

Salesforce integration

CI/CD pipelines

Infrastructure as code

Observability

Security & compliance

Technical leadership

Tools

Terraform

Lambda

API Gateway

CloudWatch

KMS

Jobbeschreibung

Standard Life plc, a retirement specialist, is seeking a principal-level engineer to own and evolve the cloud customer contact platform across AWS, Amazon Connect and Salesforce Voice. You will set standards, drive secure, scalable design, and influence cross‑functional teams to deliver outcomes that meet regulatory, security and cost requirements.

You will lead across product, architecture, security and operations to create reusable patterns, automate deployments and ensure enterprise-grade