Senior Cloud Ops Engineer - Night Shift

NiCE; United Kingdom; On-site; GBP 60,000 - 90,000; Full time

Job summary

NiCE in the United Kingdom seeks a Full Stack Cloud Operations Engineer to ensure security, reliability, availability and performance of our cloud and datacenter infrastructure. You will work across Windows, Linux, AWS, VMware and on‑prem environments to support production systems powering our global operations.

Responsibilities include proactive monitoring, incident resolution, performance optimization, and contributing to process improvements.

Qualifications

• 5+ years in a large production infrastructure.
• 5+ years Windows Server Admin experience in production.
• 5+ years configuring server hardware and OS.
• Experience managing and hardening Linux servers (RHEL/Ubuntu/Amazon Linux).
• Experience in fast-paced production environments with changing priorities.

Responsibilities

• Maintain, monitor, and support a production infrastructure environment.
• Administration of AWS environment and resources.
• Supports multiple systems or applications of medium to high complexity.
• Follows defined procedures to monitor systems and resolve issues.
• Analyzes and reports on operational metrics to understand performance and drive improvements.
• Manage DNS, FTP, IIS, and Application environments.
• Participate in an On-Call rotation.
• Communicates events to stakeholders, teams, and leadership.

Skills

Windows Server Admin

Linux server management

AWS

DNS management

Change Management

Tools

Chef

Ansible

Puppet

PowerShell

Job description

NiCE in the United Kingdom seeks a Full Stack Cloud Operations Engineer to ensure security, reliability, availability and performance of our cloud and datacenter infrastructure. You will work across Windows, Linux, AWS, VMware and on‑prem environments to support production systems powering our global operations.

Responsibilities include proactive monitoring, incident resolution, performance optimization, and contributing to process improvements.