Senior Clinical Support Worker

University-Hospitals-of-North-Midlands-Nhs-Trust; Newcastle-under-Lyme; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals of North Midlands NHS Trust in Newcastle-under-Lyme is seeking a Senior Clinical Support Worker (Band 3). The role collaborates with Registered Nurses and the multidisciplinary team to deliver safe, holistic care and support for patients, 7 days a week.

Applicants should meet literacy/numeracy levels and nursing support qualifications; visa sponsorship is not available for this post. The salary ranges £25,760–£27,476 per annum, pro rata.

Qualifications

• Numeracy/Literacy Level 1 required (GCSE 2-3/D-F or equivalent). IELTS/OETS accepted for overseas applicants.
• Care Certificate or must complete within 12 weeks of starting.
• NVQ/QCF Level 3 in Care or willing to complete if successful.

Responsibilities

• Assist and work in collaboration with the Registered Nurse and multidisciplinary team to provide person-centred care.
• Contribute to the health and well-being of patients, staff and service users with sensitivity and compassion.
• Work independently within nursing scope under supervision of registered nurses.
• Undertake tasks delegated by the registered nurse per procedures and policies.
• Be flexible with shifts across 7 days a week as required.

Education

Numeracy/Literacy Level 1 (GCSE 2-3 / D-F)

Care Certificate

NVQ/QCF Level 3 in Care

Job description

Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site Royal Stoke University Hospital Town Newcastle under Lyme Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 25/09/2026 23:59

Senior Clinical Support Worker

Band 3

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

In relation to Band 3 Senior Clinical Support Worker roles, we are currently able to recruit successfully from the domestic labour market and have a sufficient pool of suitably qualified and appointable candidates. As a result, visa sponsorship is not available for this role at this time. This position is kept under regular review and may change in the future should labour market conditions or service requirements alter.

Important information for applicants: To ensure clarity of accountability, scope of practice and professional responsibilities, the Trust does not normally appoint individuals holding active NMC or HCPC registration into Band 2 Clinical/AHP Support Worker, Band 3 Senior Clinical/AHP Support Worker or Band 4 AHP Support Worker/Technician roles. Registered nurses and Allied Health Professionals interested in joining UHNM are encouraged to explore our registered professional opportunities, which are advertised regularly across the Trust.

Main duties of the job

• The primary role of a Senior Clinical Support Worker is to assist, support and work in collaboration with the Registered Nurse and the wider multidisciplinary team; in order to provide a safe and holistic approach to person-centred care
• The Senior Clinical Support Worker should actively contribute to the health and well-being of patients, staff and service users and be able to communicate effectively with sensitivity and compassion.
• They should be able to work independently within their sphere of nursing while under the supervision of registered nurses.
• Senior Clinical Support Workers should demonstrate a level of skill and understanding which enables them to undertake specific skills and tasks delegated by the registered nurse and in accordance with relevant procedures, guidelines and policies at UHNM.
• They will be required to undertake both routine and specially identified tasks for which they have been trained and assessed as competent. Key to this role is flexibility with the requirement for staff to work variable shifts over 7 days a week on a week-by-week basis within agreed limits

Pre-interview test
At the start of your interview time slot, you will be required to sit the UHNM Maths & English test (Total of 6 questions) and need to gain 6/6 to proceed to the formal interview.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

Please see the attached job description and person specification for further information on the job role and responsibilities.

Person specification

Experience

Qualifications

• Numeracy/Literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent) IELTS or OETS (Overall score of C1) accepted for overseas applicants (Level 7 in Listening/speaking/reading & Level 6.5 in Writing)
• Care Certificate or must complete within 12 weeks of commencing employment
• NVQ/QCF Level 3 in Care/Equivalent qualification or willing/required to complete if successful (If applicant has 3 years or more care experience this is voluntary).

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.