Senior Clinical Secretary - Scunthorpe

Northern Lincolnshire and Goole NHS Foundation Trust; Scunthorpe; On-site; GBP 25,000 - 35,000; Part time

Job summary

A leading NHS Trust is seeking a part-time Senior Administrator for the Anaesthetic Department at Scunthorpe General Hospital. The role involves managing patient pathways, ensuring high levels of satisfaction, and coordinating appointments. The successful candidate will work as part of a dedicated team, contributing to the smooth operation of patient care.

Qualifications

• Experience in administrative roles within healthcare.
• Ability to manage patient pathways effectively.
• Strong communication skills.

Responsibilities

• Process and log all referrals according to Trust Access Policy.
• Schedule appointments and optimize clinician capacity.
• Coordinate appointments and procedures at external hospitals.

Skills

Customer-focused

Knowledgeable

Teamwork

Job description

A vacancy for a part-time Senior Administrator in the Anaesthetic Department at Scunthorpe General Hospital.

The post holder will be the point of contact for all administrative issues related to patients' care pathways. They will work as part of a team, providing expertise in managing the patient pathway from referral to treatment, ensuring smooth operation throughout.

The role requires ensuring high levels of patient and clinician satisfaction by being accessible, customer-focused, and knowledgeable. The post holder will follow Standard Operating Procedures (SOPs) to ensure tasks are completed accurately and within designated timescales.

Outpatient Pathway Responsibilities

1. Process and log all referrals according to Trust Access Policy and specialty SOPs.
2. Schedule appointments with the most appropriate clinicians, optimizing capacity and supervising staff, offering patient choices whenever possible.
3. Ensure all necessary diagnostics and investigations are requested and available before clinics, including those at other Trusts.
4. Coordinate appointments and procedures at external hospitals and organizations as required.
5. Accurately record clinic outcomes, including offsite clinics.
6. Complete and process clinic cancellation forms following SOPs.
7. Reschedule outpatient clinics to meet waiting time targets.
8. Use the Trust’s transcription system to process urgent letters per SOPs.
9. Collaborate with medical records staff, ward clerks, and other organizations to ensure all necessary documentation is available for outpatient appointments, delegating tasks as needed.
10. Identify patients on cancer pathways and liaise with Cancer Trackers for proper handover.

The Humber Health Partnership is a major NHS collaboration serving over one million patients annually with a budget exceeding £1.3 billion. It comprises two Trusts: Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH). Our partnership employs nearly 20,000 staff across five main hospital sites, including Diana, Princess of Wales Hospital, Scunthorpe General Hospital, Goole and District Hospital, Hull Royal Infirmary, and Castle Hill Hospital.

As teaching hospitals affiliated with Hull York Medical School, we lead and contribute to research across various fields, including biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, and oncology.

We are committed to developing a diverse, inclusive, innovative, skilled, and caring workforce to provide excellent patient care and foster a positive future for our staff, partnership, and community.

For further details or informal visits, contact:

• Name: Leanne Hasselby
• Job Title: Assistant Service Manager
• Email: [e-mail]
• Telephone: [phone]