Senior Clinical Secretary – Clinic Operations & Coordination

Northern Lincolnshire and Goole NHS Foundation Trust; Grimsby; On-site; GBP 22,000 - 32,000; Full time

Job summary

Northern Lincolnshire and Goole NHS Foundation Trust is seeking an experienced outpatient clinic administrator to schedule and manage patient appointments, ensuring optimal use of capacity and supervising team members. The role involves cross-site coordination and accurate recording of clinic outcomes.

You will liaise with patient records and other departments to ensure notes and results are available for consultations and that cancellations are handled per SOP.

Qualifications

• Schedule new and follow up appointments with patients, optimizing capacity.

Responsibilities

• Lead on completion of clinic cancellation forms and process according to SOP.
• Coordinate appointments and procedures at other hospitals and organisations.
• Ensure clinic outcomes are recorded accurately.
• Liaise with patient records staff, ward clerks and other organisations to ensure medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consultations, delegating work to other members of the team.

Job description

Northern Lincolnshire and Goole NHS Foundation Trust is seeking an experienced outpatient clinic administrator to schedule and manage patient appointments, ensuring optimal use of capacity and supervising team members. The role involves cross-site coordination and accurate recording of clinic outcomes.

You will liaise with patient records and other departments to ensure notes and results are available for consultations and that cancellations are handled per SOP.