Senior Clinical Assessor - SPA ( Physiotherapist)

Bromley Healthcare CIC Ltd; Bromley; On-site; GBP 51,000 - 59,000; Full time

Job summary

Bromley Healthcare is seeking a Senior Clinical Assessor (Physiotherapist) to join their Care Coordination Centre. This role involves triaging referrals, providing clinical advice, and ensuring effective patient care coordination. A strong commitment to community health services and experience in acute or community care is essential. The position offers a competitive salary and excellent benefits, including various pension schemes and opportunities for professional development.

Benefits

Discounted gym membership

Cycle to work scheme

Access to Employee Assistance Program

High street discounts

Blue Light Card eligibility

Opportunity for low interest personal loans

Excellent lease car scheme

Qualifications

• Significant Acute or Community Care experience required.
• Experience in triaging patients essential.

Responsibilities

• Triage and prioritize referrals to appropriate clinical teams.
• Provide specialist advice to referrers and internal clinicians.
• Manage safe transfer of care between providers.

Skills

Excellent written communication skills

Excellent verbal communication skills

Computer literate

Clinical decision making

Risk management knowledge

Education

Registered with HCPC

Job description

This post is only open to internal applicants.

Senior Clinical Assessor - SPA ( Physiotherapist)

Band 7

Main area Senior Clinical Assessor - Therapies Grade Band 7 Contract Permanent Hours

• Full time
• Compressed hours

37.5 hours per week (37.5) Job ref 848-BHC-146-25

Site Central court Town Orpington Salary £51,883 - £58,544 Inc HCAS per annum pro rata Salary period Yearly Closing 01/06/2025 23:59

Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years.

Working at Bromley Healthcare offers a fulfilling experience. Our distinctive service delivery approach and commitment to hearing every employee's voice ensure a gratifying career journey. As a Social Enterprise, we embrace an innovative approach to healthcare delivery, combining the traditional strengths of the NHS, such as robust training and development opportunities, with the flexibility to reinvest surpluses into community initiatives.

Employees of Bromley Healthcare whose role maybe at risk will receive priority consideration.

Applicants for roles involving driving responsibilities will be required to provide proof of business insurance.

Job overview

Senior Clinical Assessor/Physiotherapist - SPA - band 7

Full-time - 37.5 hours per week

Bromley Healthcare has a single point of clinical access within its Care Coordination Centre. Core to this operation is a team of Clinical Assessors made up of both nurses and therapists, who will triage all referrals coming into the organisation and then direct to the most appropriate clinician, using the organisations resource as efficiently as possible with the aim of enabling as many people as possible to be cared for within their own homes.

This role will include inreach into the hospital and clinical assessment with patients.

Interviews expected to be held week commencing 9th June 2025

Main duties of the job

Act as the point of clinical contact for all referrals to Bromley Healthcare. This will include the triage and prioritisation of referrals as well as the provision of specialist advice to both referrers and internal clinicians within Bromley Healthcare (BHC).

Be responsible for managing referrals into the appropriate clinical team,
demonstrating sound clinical decision making and the use of EMIS and the Electronic Patient Record (EPR) systems and processes to provide clear evidence of effective management. Working with the CCC and service leads to effectively co-ordinate staff to provide the most effective patient care.

Manage the safe transfer of care between care providers and makeappropriate referrals to other care providers outside of Bromley Healthcare

Make consistent judgements requiring complex fact analysis, interpretation and comparison of options and ensure clinical reasoning is reflected accurately in case records.

Balance clinical risk and clinical decision making against context, ensuring patients receive safe, effective and timely care.

Whilst utilising your allied health care professional expertise and clinical skills, you will enhance the experience of all appropriate patients under our care to access and use the facilities/services available in the community.

Enable patients to be cared for safely by remotely supporting established care packages at home or in their place of residence.

Working for our organisation

Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults.

Salary is dependant on NHS experience and current banding/pay point.

Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits.

Detailed job description and main responsibilities

Enable early supported discharge, prevent inappropriate re-admission to hospital, share nursing knowledge and skills and support the technological advances initiated at Bromley Healthcare.

Support and participate in the development of integrated pathways and care packages which enable patients to be safely cared for outside of the acute hospital setting.

Work closely with multi- disciplinary agencies and Primary Care professionals to provide appropriate and seamless care for patients and their families in the
community.

Provide clinical leadership and clinical management of the Care Co-ordination Centre. Continuously monitor and maintain clinical standards and quality of care.

Monitor effectiveness of BHC protocols and triage requirements and escalate level of care for acutely ill patients where necessary.

To support patient’s access to community health services in the Bromley area (remit may grow to include other areas where BHC holds clinical contracts)

The post holder is responsible to safeguard children, young people and adults at risk.

Key Areas of Work
Maintain a high standard of clinical care for all patients utilising BHC in accordance with organisational guidelines and protocols.

Support care plans for Intermediate care and complex care patients, referring to other services required.

Supports ward staff and community teams via the CCC in the management of sick patients. Providing highly specialist advice on how patients can be best managed in the community.

Acts as the key point of contact with the CFDT to enable the safe and timely discharge of patients from the PRUH.

Develops good system wide working relationships and communicates effectively with clinical colleagues and members of the multi-disciplinary team.

Facilitates the most effective use of the total community resource by assessing capacity and providing effective challenge where required, including utilisation of scheduling tools.

Promotes quality care and non-discriminatory practice as outlined in BHC Policies and Procedures, acknowledge a patient’s personal beliefs and identity.

Clinical Expertise
Demonstrate a level of clinical competence and a high level of specialist knowledge with regard to care delivery, thereby demonstrating clinical credibility and being a credible role model within the team.

Demonstrate professional accountability and adhere to the relevant professional association’s code of conduct.

Take responsibility for the assessment of acutely ill patients who contact the Care Coordination Centre via telephone and video.

Competently assess and triage acutely ill patients intermediate care patients and complex care patients, including the assessment, planning and evaluation of programmes of care.

Person specification

Qualifications

• Registered with HCPC
• Significant Acute or Community Care experience
• Experience in Triaging of patients

Specific Skills

• Excellent written, verbal and electronic communication skills
• Willing to learn new technologies related to the role
• Specialist and extensive expertise and knowledge across a diverse range of professions under the title Allied Health Professions
• Has access to transport if necessary

Experience

• Clinical knowledge in the care and management of the complex care / palliative care / intermediate care patient within community
• Knowledge of risk management
• Computer literate – confident in using a range of IT platforms

We are dedicated to caring for our service users and their loved ones, as well as ensuring the wellbeing of our colleagues. That's why we strongly encourage all colleagues to avail themselves of the Coronavirus vaccination.

To get a sense of what it's like to work with Bromley Healthcare, you can visit our YouTube channel at the following link: YouTube Channel .

Salary is determined by NHS experience and current banding/pay point. External applicants will begin at the entry point of the salary scale in line with NHS terms and conditions.

At Bromley Healthcare, we are fully committed to fostering a diverse and inclusive culture where all colleagues feel supported, nurtured, and celebrated. Discrimination of any protected characteristic is not tolerated. Diversity and inclusion are key components of our People Strategy, as an equal opportunities employer, we are particularly eager to enhance Black, Asian, and Minority Ethnic (BAME) representation across Bromley Healthcare, especially at senior levels.

We welcome applicants with a disability. We are able to support reasonable adjustments throughout the interview process, please let us know if you require any.

We understand the importance of balancing work and life, so we offer our staff a variety of flexible working options from day one. These include:

• Compressed hours
• Part-time
• Job shares

We encourage you to discuss this with your hiring manager, who will take your individual circumstances into account alongside the service needs.

We eagerly anticipate welcoming you to a rewarding career with Bromley Healthcare. Please note that all offers of new employment with Bromley Healthcare are subject to a six-month probationary period.

Bromley Healthcare CIC is an NHS community provider and an integral part of the NHS family. However, we pride ourselves on being different; as a co-owned social enterprise, Bromley Healthcare CIC is owned by its employees. This ensures that our staff remain under NHS Agenda for Change Terms and Conditions and are members of the NHS pension scheme (provided they are eligible). If not, we offer the Nest or Scottish Widows pension schemes.

• Please ensure you check your emails regularly, as this is our primary mode of communication throughout the recruitment process. As a general guideline, interviews typically occur within 2 weeks of the closing date.
• When providing employment reference details, please ensure you provide accurate work-related email addresses so references can be promptly sought when progressing your application. Your referees must be individuals known to you in a line manager or professional lead capacity.
• All staff identified as AT-RISK who meet the requirements of the post will be prioritized accordingly.
• The Trust utilizes the TRAC systems recruitment platform to administer all stages of the recruitment process, meaning that shortlisting information will not be communicated via NHS Jobs.
• Bromley Healthcare reserve the right to close adverts earlier than first published.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.