Clinic Manager & Senior MSK Physiotherapist Clinical · Horsham

Bodyset Physiotherapy Clinics; Horsham; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading physiotherapy clinic in Horsham is seeking a Senior Physiotherapist to manage daily operations and ensure high-quality patient care. The role involves overseeing clinical performance, team management, and compliance with health regulations. Candidates should possess a BSc in Physiotherapy and relevant professional registrations, along with strong managerial skills and a commitment to continuous professional development.

Qualifications

• Evidence of continued professional development.
• Previous managerial experience or similar required.
• 3+ years relevant post-graduate clinical experience preferred.

Responsibilities

• Maintain a clinical case load (approx. 85-90%).
• Drive team performance and productivity through direct management.
• Ensure compliance with Bodyset policies and prepare for audits.

Skills

Organisational skills

Time management skills

Verbal communication

Interpersonal skills

Written English skills

Education

BSc (Hons) Physiotherapy

Full registration with the Health and Care Professions Council

Chartered Society of Physiotherapy registration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Reporting to the Head of Clinical Operations, you'll be an integral part of the Clinical Management Team at Bodyset and you'll be expected to act as an ambassador for the Company, with accountability for the daily operations and service delivery for their clinic, ensuring quality outcomes and financial performance.

As a Senior Physiotherapist, you are also expected to provide the highest standard of care to a self-pay and private medical insured patient caseload, by consistently delivering against our well-established and evidence-based clinical pathways from initial triage to discharge.

You will drive team performance and productivity through the direct line management of practitioners and support staff, as well as maintaining standards locally in line with company objectives.

CLINICAL MANAGEMENT

• Maintain a clinical case load (approx. 85-90%)
• Responsible for clinic performance and optimisation
• Increase revenue by engaging in service channels, partnerships, and networking
• Be accountable for the team’s compliance with all Bodyset policies, procedures, guidelines, and regulations, ensuring that the clinic is prepared for audit 365 days a year
• Strive to continually improve clinic standards
• Be the first point of contact for clinical complaints or issues
• Ensure product delivery and customer experience are consistent
• Ensure adherence to health and safety regulations locally
• Ensure all technical equipment is fully maintained and operational
• Monitor stock usage and levels, ensuring site(s) are well supplied at all times
• Act in a professional advisory role to site(s) staff providing supervision and guidance, monitoring and evaluating their performance on a continuing basis
• Proficiency in managing budgets

COMMERCIAL & TEAM MANAGEMENT

• Oversee team day-to-day operations
• Manage day-to-day team performance in line with company KPIs with regular 1-1s and performance reviews
• Report back to Head of Clinical Operations / Management team on performance trends
• Evaluate and improve local operations and financial performance
• Oversee inductions & training of new employees locally where required
• Identify local marketing, consultant, or relationship opportunities via our Partnership Program to drive new clients, financial performance, and new client referrals

ESSENTIAL SKILLS

• BSc (Hons) Physiotherapy degree (minimum)
• Full registration with the Health and Care Professions Council and Chartered Society of Physiotherapy
• Ability to work autonomously, while delivering against Bodyset’s clinical pathways
• Evidence of continued professional development
• Previous managerial experience or similar
• Excellent organisational and time management skills
• Excellent verbal communication and interpersonal skills
• Excellent written English skills
• Proficiency in using Microsoft Word, Excel, and PowerPoint

DESIRABLE SKILLS/QUALIFICATIONS

• Previous evidence of generating new business and managing your own client caseload
• Experience practicing in the private healthcare sector
• 3+ years relevant post-graduate clinical experience