Senior Clinical Account Manager

Astellas; Cambridge; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a highly motivated Senior Clinical Account Manager to lead the clinical adoption and commercial success of a groundbreaking digital health solution for heart failure management. This role is pivotal in building strong relationships with healthcare providers and ensuring the successful integration of innovative therapies into patient care. The ideal candidate will have a blend of clinical expertise and sales acumen, with a proven track record in account management. Join a forward-thinking team dedicated to improving patient outcomes and driving market success through collaboration and strategic execution.

Qualifications

• 6-8 years of experience in clinical roles or healthcare account management.
• Strong clinical aptitude and ability to educate healthcare providers.

Responsibilities

• Drive new customer acquisition and growth across the U.S.
• Build and maintain relationships with key stakeholders in healthcare.

Skills

Account Management

Sales

Clinical Education

Customer Success

Healthcare Knowledge

Education

Bachelor's Degree in Life Sciences

MBA or equivalent

Job description

Senior Clinical Account Manager

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com .

This position would be East Coast based, near a major airport. Hybrid work from certain states may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. Candidates interested in hybrid work are encouraged to apply.

Purpose:

We are seeking a highly motivated Senior Clinical Account Manager (CAM) to drive both the clinical adoption and commercial success of DIGITIVA, a multi-faceted, non-invasive digital health solution for the management of heart failure. This role requires a dynamic individual who has a high clinical aptitude and is both a “hunter and a farmer” – someone who can train healthcare providers and staff, educate patients directly, build strong relationships, drive new business, and ensure long-term customer success. The ideal candidate has 6-8 years of combined experience in clinical roles, healthcare account management, customer success, and/or sales, preferably with experience launching new technologies.

The role will be instrumental in the success of our first commercial programs across the U.S. and will require strong partnership with existing health system customers, as well as the ability to develop new partnership opportunities. Early into this role, the candidate can expect to spend a meaningful portion of their time with an existing health system partner to ensure clinical and operational success of the program.

Essential Job Responsibilities:

• Sales & Business Development: Drive new customer acquisition and growth by identifying, targeting, and converting prospective accounts across the U.S.

• Account Management: Build and maintain strong relationships with key stakeholders, including physicians, hospital/health system administrators, and medical staff, to drive product adoption and retention.

• Clinical Support & Training: Serve as the primary point of contact for clinical education and training, ensuring healthcare providers effectively integrate our solutions into patient care workflows. Additional responsibilities include product troubleshooting with clinical staff and patient onboarding as needed.

• Strategic Execution: Develop and execute territory business plans, incorporating sales strategies, referral network growth, and utilization expansion.

• Cross-Functional Collaboration: Work closely with the program leadership team through sales, operations, and product development to drive engagement and improve provider and patient experience.

• Market Development: Educate healthcare professionals on the potential clinical and economic benefits of our technology, influencing decision-makers to drive local market adoption.

ReqID: 25-POS00075172