Senior Client Success Consultant — Payments & Growth

Visa; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Health benefits

Professional development opportunities

Job summary

A leading payments technology company is looking for a Senior Consultant, Client Success Manager to oversee client relationships post-sale. In this hybrid role, you will drive the adoption of Visa products, optimize client performance, and ensure operational goals are met. The ideal candidate will have over 8 years of experience in customer success, excellent communication skills, and a strong understanding of the payments industry. Join a firm that values your contributions and impact worldwide.

Qualifications

• 8+ years of relevant work experience or equivalent education.
• Experience in customer success roles in financial services.
• Ability to communicate complex terms in a business context.

Responsibilities

• Oversee the implementation of new Visa products.
• Build and sustain trusted client relationships.
• Drive initiatives to improve client adoption of products.

Skills

Analytical skills

Excellent verbal and written communication

Project management

Customer relationship building

Proactiveness

Education

Bachelor's Degree or equivalent work experience

Advanced Degree (e.g. Masters, MBA)

Job description

A leading payments technology company is looking for a Senior Consultant, Client Success Manager to oversee client relationships post-sale. In this hybrid role, you will drive the adoption of Visa products, optimize client performance, and ensure operational goals are met. The ideal candidate will have over 8 years of experience in customer success, excellent communication skills, and a strong understanding of the payments industry. Join a firm that values your contributions and impact worldwide.