Senior Client Services Growth Leader

IQVIA Argentina; Reading; On-site; GBP 90,000 - 120,000; Full time

Job summary

IQVIA Medical Communications is seeking an Associate Director, Client Services to drive growth, quality and customer relationships across accounts. You will lead a team of Account Handlers, delivering high-quality programmes and expanding client partnerships.

The role focuses on strategic growth, forecasting accuracy, and cross-functional collaboration with business development and practice leads to maximise revenue across accounts.

Qualifications

• Experience leading client services teams.
• Strong client relationship management skills.
• Forecasting, budgeting and revenue growth experience.

Responsibilities

• Lead account teams to grow revenue and ensure high-quality delivery.
• Build strategic plans to expand accounts and cross-sell services.
• Collaborate with business development to win new work.
• Maintain strong client relationships and resolve issues promptly.
• Mentor and develop Account Handlers for peak performance.

Skills

Leadership

Strategic thinking

Client relationship management

Forecasting & budgeting

Job description

IQVIA Medical Communications is seeking an Associate Director, Client Services to drive growth, quality and customer relationships across accounts. You will lead a team of Account Handlers, delivering high-quality programmes and expanding client partnerships.

The role focuses on strategic growth, forecasting accuracy, and cross-functional collaboration with business development and practice leads to maximise revenue across accounts.